Apple's iCloud for Windows users can't get the latest Windows 10 update because of nasty bug

Microsoft is actively preventing users of Apple's iCloud for Windows tool from updating Windows 10 to the latest build, with a new warning for version 1809 of the Microsoft operating system advising the iCloud software is not currently supported.

The status page for the re-release of Windows 10 version 1809 was updated with a new upgrade block on Friday afternoon, one that actively prevents systems running iCloud for Windows version 7.7.0.27 at all. As well as Windows 10, the block also applies to Windows Server version 1809 and Windows Server 2019.

Apple identified the incompatibility with iCloud for Windows, where users "may experience issues updating or synching Shared Albums" after migrating to Windows 10 1809. Microsoft claims it is working with Apple to produce a compatible version of iCloud for Windows 10 that works with the Windows 10 update.

For the moment, users who attempt to install iCloud for Windows on Windows 10 version 1809 will see the installation fail following a warning message that advises of the incompatibility. Windows desktops that have yet to be updated to 1809 are being blocked from upgrading until the issue is resolved.

Microsoft also recommends against users trying to manually update using alternate means, such as the Update Now button or the Media Creation Tool from the Microsoft website.

No timescale has been offered for the fix.

The re-release of Windows 10 version 1809 follows after the discovery the October update had issues where users documents and drivers were being deleted on their devices in some cases, an issue that was seemingly linked to OneDrive. A second problem relating to specific Intel audio drivers causing spikes in processor demand and battery usage, with a similar download block applied until the update could be fixed.

18 Comments

racerhomie3 1264 comments · 7 Years

About 6 years ago

To those on Windows. Is this sort of random driver & battery life issue common?

rotateleftbyte 1630 comments · 12 Years

racerhomie3 said:

To those on Windows. Is this sort of random driver & battery life issue common?

The October 2018 Update for Window 10 has turned out to be a complete disaster area. The AFAIK, total lack of Q&A on it before it was released is an embarrasment to Microsoft. If this was Apple then it would be front page news and a 15% stock drop but this is MS and everyone seems to go 'Meh' and carry on. It is almost accepted that there will be issues with updates.
I gave up with Windows two years ago after 20+ years of developing software for the platform and have never regretted it one bit.

auxio 2762 comments · 19 Years

racerhomie3 said:

To those on Windows. Is this sort of random driver & battery life issue common?

These sorts of major Windows update issues seem to happen about once a year in my experience. And I barely use Windows.

philboogie 7669 comments · 15 Years

rotateleftbyte said:
If this was Apple then it would be front page news and a 15% stock drop but this is MS and everyone seems to go 'Meh' and carry on.

Apple did the root-thingy this year. That's a much bigger failure than, no that is THE biggest failure one can make in sw development. Wasn't front page news, since everyone loves Apple.

Rayz2016 6957 comments · 8 Years

racerhomie3 said:

To those on Windows. Is this sort of random driver & battery life issue common?

I don't think it's common, but when it does happen, you are seriously screwed.

We had an update on MrsRayz2016's laptop that knocked out the Wifi because of some incompatibility that the update introduced with the WiFi driver.

Mrs Rayz2016's sister fixed it. She's a wizard with Windows (I don't spend enough time with it anymore). Still, she had to plug the laptop directly into the router, then hunt around for odd bits of system file to repair the damage. It took her about six or seven hours, but she got it working, and we have a set of files we need to copy over after each update to keep it running.

Her next laptop is a MacBook Air, or her sister is going to have to move in.