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East Japan Railway developing vacuum to collect earphones dropped on tracks

Image Credit: East Japan Railway

Last updated

After dealing with hundreds of dropped earphones — mostly AirPods — East Japan Railway has started development of a custom vacuum cleaner-type device to retrieve them faster than mechanical grabbers.

Truly wireless earbuds, like AirPods, are convenient to carry and comfortable to wear. However, these earbuds all share one well-known problem — the tendency to fall out at some of the worst times.

For many customers, that means relying on creative solutions for getting them should they drop into places that aren't easily accessible.

In New York, customers who dropped their AirPods have been spotted retrieving them with broom handles and duct tape. One owner retrieved theirs with dental floss and an e-cig charger that contained a magnet.

In Japan, East Japan Railway ("JR East") had around 950 cases of dropped earphones at 78 train stations in the Tokyo area in a three month period. Dropped earphones make up one-quarter of all dropped item complaints.

JR East warns customers to avoid climbing down onto tracks to retrieve the items. Instead, they are encouraged to ask railway staff to collect dropped items.

Workers usually employ a grabber tool, though the solution is far from perfect. When dropped on the tracks, earphones have the unfortunate habit of nestling into the gravel, making it difficult for employees to grab them with the long-armed tool.

According to The Japan Times, JR East and Panasonic are teaming up to develop a vacuum cleaner-type device that picks up earphones. Early tests show that the device can retrieve earphones much quicker than currently employed methods.

Japan's railway companies have also asked customers to be more mindful of their earbuds when entering or exiting trains. They have released informative videos showing customers how to properly fit earbuds to avoid them dislodging unintentionally.



8 Comments

Rayz2016 8 Years · 6957 comments

Another example of Apple creating a whole new industry.

Kinda

payeco 17 Years · 581 comments

No joke, my wife dropped an AirPod on the tracks of a JR East train last September. Trying to convey to the station attendant, who didn’t speak any English, what our issue was took a little bit of time.

lam92103 4 Years · 148 comments

The AirPods while being amazing earphones have a really bad fit, and stay snug in my ear for no more than 30 seconds. Apple really needs to fix this. I sold mine and refuse to buy any more until this is fixed. 

Obviously I am not an outlier and my experience is quite common. 

That being said the Sony Wireless buds work great and have replaced the AirPods for me

Xed 4 Years · 2896 comments

lam92103 said:
The AirPods while being amazing earphones have a really bad fit, and stay snug in my ear for no more than 30 seconds. Apple really needs to fix this. I sold mine and refuse to buy any more until this is fixed. 
Obviously I am not an outlier and my experience is quite common. 

That being said the Sony Wireless buds work great and have replaced the AirPods for me

It's not really an Apple problem—it's a you (and me) problem. I don't like the extra earpieces on the Powerbeats Pro, especially when wearing sunglasses, but the in-ear fit is great for me, which no Apple *Pods have ever fit well for me.