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Apple must make changes to in-app payment requirement, Dutch antitrust agency says

Amsterdam legislators have declared that Apple requiring developers to use its in-app payment service in the App Store is anti-competitive, and changes must be made.

The declaration comes two years after an examination started. Initially, it was a wider examination, but along the way it was cut down and focused mainly on dating market apps, spawned by a complaint from Match.com's parent group.

According to a report from Reuters on Thursday, The Netherlands' Authority for Consumers and Markets (ACM) told Apple of its decision in September. Reportedly, there is no fine associated with the behavior, but Apple must make changes to the in-app payment service.

The investigation focus was on the in-app payment system and how Apple charges commissions of between 15% and 30%. Speaking at the start of the investigation in 2019, then-ACM board member Henk Don said that the authority had received multiple complaints.

"To a large degree, app providers depend on Apple and Google for offering apps to users," Don said. "ACM has received indications from app providers, which seem to indicate that Apple abuses its position in the App Store. That is why ACM sees sufficient reason for launching a follow-up investigation, on the basis of competition law."

ACM declined to comment on the matter to Reuters, but did say that the ruling was under "legal review."

The decision follows South Korea's law enacted to prevent similar behavior by App Store holders.

It also follows Judge Gonzales' ruling in the Epic vs. Apple case, where she stopped short of mandating third-party payment processors in-app. Instead, she ruled that developers could steer users to external payment methods. It remains to be seen how Apple will implement this, as it has until late December to do so.

The same Dutch authorities have launched an antitrust investigation into technology firms which limit access to NFC services in phones. Apple was not named in the initial description of this investigation, but it appears to follow criticism of how the company refuses to allow competitors access to its Apple Pay system.



56 Comments

bshank 7 Years · 257 comments

No surprise that Europe’s wants special treatment for its developers. European exceptionalism is on the rise

hriw-annon@xs4all.nl 7 Years · 61 comments

Things are going to get messier for developers.
The regulators are not going to demand Apple provides its services for free.
So, if Apple can no longer charge for use of their service by making it part of payments, they wil charge developers another way.
Make them pay more for the developer license, pay per app submission, pay per download, etc. 
They could have a free tier for small developers. 

But this would mean that developers would have to submit accounting of their business to prove they are in fact small developers. 

dewme 10 Years · 5775 comments

Where this headed is that more and more apps will be free to download with a subscription managed totally out-of-band by the app developer. This is exactly how Microsoft Office 365 (and other subscription based apps) works today and it’s really not a big deal.

From a consumer perspective it just means that you’re having to deal with a separate payment system for all of these out-of-band subscriptions and you’re handing out your personal and financial information to many more people. In other words, consumers are taking on more complexity, inconvenience, and privacy/security risk so that App developers can skim a little more profit from you. Yes, they can be nice and pass along some of their savings to you, but they don’t have to. They can charge whatever they want and with addictive games the sky is the limit.

In the end, these out-of-band app subscription payment services aren’t screwing Apple nearly as much as they are screwing their customers. 

jayweiss 13 Years · 76 comments

There will be no more FREE Apps. Someone is going to have to pay for the infrastructure that provides developers a storefront where their Apps can be discovered. 

There is no such thing as a free lunch. 

hriw-annon@xs4all.nl 7 Years · 61 comments

jayweiss said:
There will be no more FREE Apps. Someone is going to have to pay for the infrastructure that provides developers a storefront where their Apps can be discovered. 
There is no such thing as a free lunch. 

Doubtful. Free apps are a big part of what makes the AppStore appealing. 
If these will have to start paying many will just leave and users will have to use their website.
Then even more developers will not think it worth the trouble, and money, to be on the AppStore.
This downward spiral might force Apple's take to go below break-even.
Then what?