William Gallagher
Some customers who custom-ordered one of Apple's new MacBook Pros and were promised October 26 delivery are instead waking up to find emails from the company inexplicably stating that their Mac won't actually arrive till December.
As the new MacBook Pro begins to arrive for the earliest preorder buyers, and as the models appears in Apple Stores too, some other orders have been unexpectedly delayed.
"There's been a change to your delivery date," says the email from Apple. "The most current delivery information is shown below. We'll notify you when your order ships."
Online complaints about the change are chiefly concerning delays on the 64GB 16-inch MacBook Pro, but AppleInsider has confirmed that some 14-inch models are seeing the same issue.
One example for a 14-inch model seen by AppleInsider has had its original shipping date of October 26 change to December 3 through December 10.
In each case, it appears that buyers affected had used Build to Order, sometimes called Configure to Order, to pick from Apple's various options. Regular, non-Build to Order models, are now appearing in stores for immediate pickup.
Christine McKee
AppleInsider Staff
Chip Loder
Malcolm Owen
8 Comments
Oh oh. Mine was original scheduled for December 2-9, then got moved to November 17-24.
Mine is a 16" MacBook Pro, M1 Max with 32 GPU cores, 32 GB RAM, 2 TB SSD.
Methinks the SSD puts it in CTO territory.
I’m just waiting for a comment to surface that Tim Cook should resign…
My BTO 16” MBP M1 Max w/ 32core gpu, 64gb ram still shows 11/18-11/26. Sadly it showed a November delivery immediately after the store opened when I changed any default config. So seems that the 32core gpu M1 Max was always planned to be a delayed item. Even now, every base model, except for that one, shows as available for pickup today from my local Apple Store. Either they didn’t plan on having that particular config available day one, or they vastly underestimated the number of people that would opt for the higher chip.
This is all strange. I’m happy that mine has shipped. I doubt Apple can take it back.