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Apple TV app and Apple TV+ were down for two hours on Tuesday [u]

Apple TV services were down

Last updated

Users across the globe reported that Apple TV+ and its app failed to load content for a period of about two hours on Tuesday.

Apple TV+ is a streaming service available across multiple platforms for watching original TV shows and movies. Users reported that the Apple TV+ service and app, also called Apple TV, weren't loading content.

According to Downdetector, users began reporting outages for the Apple app and service at about 4:52 p.m. EST. Apple acknowledged the outage at 5:06 p.m. EST.

Apple's System Status page showed Apple TV Channels, Apple TV+, and iTunes Match were down. Users were expected to experience intermittent outages where Apple TV app data would not load for Channels or TV+.

iTunes Match is a system that syncs a user's local music library to Apple Music so it can be streamed. It appears to have been down in an unrelated issue.

It seems this was a global outage, not just one centered in the United States, suggesting this was a greater service issue and not tied to a specific server.

Readers from around the globe saw an outage as well
Readers from around the globe saw an outage as well

Apple's range of services has seen an increasing level of outages since the start of 2023. There isn't a clear reason for this, though speculation suggests the increasing volume of users may be overwhelming the services.

Update 6:30 p.m. EST: Downdetector shows limited reports of an outage still coming in, though Apple hasn't updated its outage page. The issue likely hasn't been resolved outside of the US.

Update 6:50 p.m. EST: Apple updated its System Status page to show no outages are present. Users should have access to the Apple TV app, Channels, Apple TV+, and iTunes Match again.