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Half of recent Mac buyers are switchers from rival platforms

The Mac is seeing a shift in new users

About half of recent Mac purchases are not made by long-time Apple loyalists, but are instead switchers from PCs and Chromebooks.

The Apple product line has long competed in a market dominated by various operating systems and manufacturers. Notably, the rivalry between macOS and Windows has been a staple of tech discourse for decades.

However, recent analyses reveal a surprising trend — many Windows PC and Chromebook users are now opting for Mac computers.

A recent study conducted by Consumer Intelligence Research Partners (CIRP) dives into the backgrounds of Mac laptop and desktop customers, particularly those who have recently made the switch to Mac. About one-third of Mac buyers in the past year were previously Windows-based PC users.

Additionally, prior Google Chromebook owners represented 16% of new Mac customers. All told, the data suggests that nearly 60% of Mac buyers in the last year were new to the platform.

Bar chart comparing Mac (43%), PC (35%), and Chromebook (16%) market share percentages for 2023. Past computer ownership (year ending in December)

The iPhone remains a crucial factor for the platform shifters.

"It feels like we are back in 2001 at the first Apple store, with newly minted Geniuses actively trying to convert PC owners into Mac buyers, CIRP speculates. "In fact, we think iPhone, which arrived six years later, is continuing the job that the Apple Store started."

The iPhone revolutionized the smartphone market and now serves gateway for users to explore other Apple products, including Mac computers. This effect is reflected in the data presented by CIRP on Wednesday.

While the Mac was historically been a foundational product for Apple, the roles reversed a few years after the iPhone released. Originally, Mac users spurred iPhone adoption because the then pre-iCloud device needed a Mac to serve as a "hub" for organizing content.

Now though, the iPhone is Apple's primary product that drives growth and sales. Consumers are still switching to the iPhone, many of whom may be PC or Chromebook users.



17 Comments

apple4thewin 321 comments · 3 Years

Yup sounds about right it’s the whole ecosystem of it. The only reason I won’t switch to mac is because I can find a great gaming laptop for the same price as a m3 16gb 512 MacBook Air. And my Epic Games and Steam library are packed with great games from over the years (many of those games still can’t run on a Mac)

jimh2 670 comments · 8 Years

I discount these "studies", but anecdotally I am seeing for Macs in the wild. For @apple4thewin I don't think any of the people who are converting are using games as a reason not to do so. While not a gaming rig, consoles are good enough for most and definitely better than a lot of what gamers play on (unless they have a dedicated gaming rig that always has the best of everything).

Xed 2896 comments · 4 Years

Yup sounds about right it’s the whole ecosystem of it. The only reason I won’t switch to mac is because I can find a great gaming laptop for the same price as a m3 16gb 512 MacBook Air. And my Epic Games and Steam library are packed with great games from over the years (many of those games still can’t run on a Mac)

I'm curious about the PC gamer that also wants to game on a laptop. That intersection on a Venn diagram seems rather small to me, when compared to getting a lot more machine or a much cheaper tower PC to keep at home for gaming.

Xed 2896 comments · 4 Years

I can't speak for the study, but I do know people in the last year that have bought Macs because of how they already use other iDevices and AppleWatch in their lives. It also helps when they see just how seamless it is to add a Mac to that mix and all the benefits you get from what I think is the de facto "killer app" on macOS... Preview.

I doubt this will move the needle for Apple and against MS but it's a nice, slow bonus for Apple in the long run.

apple4thewin 321 comments · 3 Years

jimh2 said:
I discount these "studies", but anecdotally I am seeing for Macs in the wild. For @apple4thewin I don't think any of the people who are converting are using games as a reason not to do so. While not a gaming rig, consoles are good enough for most and definitely better than a lot of what gamers play on (unless they have a dedicated gaming rig that always has the best of everything).

Yeah you are correct about seeing them in the wild especially in colleges. Unfortunately I am a part of the percent of users that has gaming as a top feature. that’s why I personally like gaming laptops since you can easily bring that around everywhere unlike consoles and rigs. As of now I would use Macs as a desktop for editing, etc. but I have high hopes for m5 and beyond.