Thursday, September 24, 2009, 10:30 am
Developers report difficulty uploading to Apple's iTunes ConnectiTunes Connect, the service developers use to upload their software to the iPhone App Store, has been unreliable and unresponsive this week, numerous developers have said.
The iTunes Connect service is where developers and artists submit their content to the App Store and iTunes. Developers say that for day this week, they have been consistently unable to upload their software to the service.
Developer Andreas Fink contacted AppleInsider regarding the issue. He said that he's been trying to upload a fix for Global.AQ, an iPhone SMS application, for three days, but has had no luck. Apparently the issue has affected developers regardless of region.
Fink detailed the issues he's had on his blog. After using the Web interface to update the application, the site states that it is loading, but hangs and does not update. After a half-hour, the page refuses to connect.
The developer said he has heard that Apple is aware of the issue. However, he said the company has not responded to his inquiries via e-mail.
On Twitter, dozens of developers have also complained about the issue, using the tag #itunesconnect. Many have jokingly recommended that Apple rename the service "iTunes Disconnect," for their inability to upload files.
Fink first tweeted about the issue on Sept. 22. Since then, numerous other developers have chimed in with the same issues.
Some developers have expressed dissatisfaction with the length of time it takes for software to be approved for the App Store, and what some feel is a lack of communication from Apple on what is or is not acceptable for use on the iPhone and iPod touch. Last week, Apple opened the App Store Resource Center, which is a collection of information designed to assist developers. The site notes that notes that 87 percent of applications are approved within 14 days.
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