Over the last week my reception at home has gone from 1 bar to 4 bars and I can now make calls from anywhere in my house, so AT&T actually seems to be really improving something, at least in this area.

...and there will be a Map for That! Should be interesting to see if they do anything about it.

If you don't have service, how are you going to tell ATT about it?

How are you going to submit the failure with the location if you don't have service at that location?
Can their network handle the extra load of reporting all these problems?

We are talking about the company that needed several months to get ready for MMS.

I guess it will mentally buy them a year since people will buy in after reporting the problem and wait to see if anything gets done about it.

It would also be funny to see what percentage of reports are for data problems when they can't use data and voice at the same time when outside of a 3G area. (But the commercial said...)

Why do I have a feeling that they are going to be flooded with reports?

is it a case of piling on? is it a case where people dont read anymore? is it a lack of cognitive thinking? I dont know I guess all those are possible....short of calling people names about their intellect or lack of it let me just repost what was in the article that people are commenting on

"Submit a report after the fact when a customer is not at the place of event"

I dont know, maybe its just me but couldnt someone do this if they are not getting coverage in a particular area?

It could be an effort to improve the service now that Verizon has embarassed them

Anybody else looking forward to the Verizon commercial with the hacked information from this app showing a map of the US covered in red dots of AT&T coverage problems?