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Problems persist with Apple's international launch of iTunes Match

Just as happened with the U.S. launch of iTunes Match, Apple has temporarily halted new signups for its cloud-based music service due to strong demand after its international debut.

International rollout of iTunes Match began on Thursday to countries outside of the U.S. and Brazil. But a day later, users who attempted to sign up for the service were met with a prompt notifying them that "iTunes Match is temporarily not accepting new subscribers. Check back later."

iTunes Match first launched in the U.S. a month ago with the release of iTunes 10.5.1. For $24.99 per year, customers can match their personal digital music collection, regardless of where the tracks were downloaded from, against Apple's vast iTunes Music Store catalog, and re-download those songs on any device.

This week, the iTunes Match service was extended to Australia, Belgium, Canada, Cyprus, the Czech Republic, France, Germany, Ireland, Luxembourg, Malta, Mexico, New Zealand, Slovakia, Spain, Switzerland and the U.K.

Even before Friday's temporary stoppage of new signups, Apple had other problems with the international debut of iTunes Match. Apple prematurely launched iTunes Match on Wednesday, but the sign-up page was removed and refunds were promised to users before the page was reinstated on Thursday.


Screenshot of French iTunes Match landing page

Would-be subscribers during the day-early launch experienced problems during the sign-up process, and some of those who managed to get through found that they couldn't access the iTunes Match service. Some users expressed their frustrations on the Apple Support Communities website, where it was then explained that the launch was accidental.

Apple also made an effort to squash bugs related to iTunes Match with the release of iTunes 10.5.2 on Monday. That software update is said to include "several improvements" for the subscription service.



25 Comments

2992 15 Years · 202 comments

no rush... to subscribe. For me. As I have all my music in ALAC, and I am not that lazy to sync the playlists I want on my (i)music player of choice.

conradjoe 13 Years · 1887 comments

Quote:
Originally Posted by AppleInsider
"iTunes Match is temporarily not accepting new subscribers. Check back later."

That certainly is terse.

Anything wrong with saying "Please"?

umrk_lab 14 Years · 550 comments

Premature launch, yes, which made possible for me to subscribe to the service. Then, after a few hours, the service was available, and I am currently uploading my library in the Cloud.

mykyde 13 Years · 4 comments

I tried to get set up yesterday evening, but kept getting an error message, however this afternoon I was able to get iCloud working and the software is in the process of downloading my songs. 2620 song to be precise. 3878 are now available in the Cloud and I am listing to my music via iCloud as I type this in.

For the price I think that this is a great deal. Saves the cost of maintaining HDs for back up. TV movies are now available for rental. I will explore that once all my music has uploaded.

s3e3 15 Years · 2 comments

I was able to sign up from Canada last night, glad I did because I love it!

If anyone gets the 5002 error just remove and add your credit card.