Apple will move to lower costs and remove barriers to entry for its ecosystem, chief executive Tim Cook said Tuesday, but company will not sacrifice quality to do so — even for products that will target emerging markets.
In an interview at Tuesday's Goldman Sachs Technology Conference, Cook was asked how the company plans to create a great user experience for customers who find the price of the existing iPhone offerings too rich for their blood and must instead rely on prepaid phones and plans.
"This is a popular question. [â¦] We wouldn't do anything we wouldn't consider a great product," he said. "There are other companies that do that, and that's just not who we are."
Cook pointed to Apple's recent strategy with the iPhone, where its kept the legacy — but proven — iPhone 4 and iPhone 4S on the market at reduced prices while rolling out the enhanced iPhone 5, rather than create a cheaper, crippled version of the handset outright. Results of this initiative recently shocked even the company's most informed forecast analysts.
"If you look at what we've done to appeal to people who are more price sensitive, we lowered the price for iPhone 4 and iPhone 4S, and in the December quarter, we didn't have enough supply of iPhone 4, so it surprised us as to the level of demand we had for it."
In the December quarter, we didn't have enough supply of iPhone 4, so it surprised us as to the level of demand we had for it."
Cook also recalled how the original iPod carried a $399 price tag and noted how today consumers can buy an iPod Shuffle for $49.
"We are making moves to make things more affordable," he said. "Instead of saying how can we cheapen this iPod to get it lower, we said how can we do a great product, and we were able to do that. The same thing, but in a different concept in some ways."
Similarly, Cook said that his team struggled several years ago to figure out a way to build a cheaper Mac. "We concluded we couldn't do a great product, but what did we do — we invented iPad," he explained. "Now all of the sudden we have an incredible experience and it starts at $329. Sometimes you can take the issue and you can solve it in different ways."
Cook gave no word on when consumers and investors could expect to see a more affordable iPhone. Piper Jaffray analyst Gene Munster, though, followed Cook's speech with a note to clients in which he predicts such a device will be brought to market sometime during the September quarter of this year.
"We continue to believe Apple will have a cheaper phone product to address the emerging markets, which may or may not be similar to the existing iPhone," Munster said. "Additionally, we note that over time, something like the rumored smart watch could be an option in addressing emerging markets with a lower cost product through a different form factor (iPad as cheap Mac)."
58 Comments
Wow - THIS IS a major product marketing / management shift for APPLE. They've always been a premium product segment company - heck how else could a company sell you essentially a $400 PC for $1000+.
Don't get me wrong, I am not downing Apple, but how this plays out is going to be REALLY interesting.
[quote name="LuxoM3" url="/t/155936/apple-ceo-says-company-making-moves-to-make-things-more-affordable#post_2276425"]Wow - THIS IS a major product marketing / management shift for APPLE. They've always been a premium product segment company - heck how else could a company sell you essentially a $400 PC for $1000+. Don't get me wrong, I am not downing Apple, but how this plays out is going to be REALLY interesting. [/quote] Apparently I'm [I]getting you wrong[/I] because I don't see any other vendor that is selling what Apple sells for over $1000 for just $400. Care to show me some examples of $400 PCs that on par with the design, performance, fit and finish, resale value, environmental friendliness, quality and service of Apple's PCs?
(From Apple 2.0) "People also asked why can't you make a $500 Mac? We looked at it and decided we couldn't do it. So what did we do? We made iPad." I think Tim Cook is leaving the door open to a less expensive mobile device. This could be VERY interesting. Put a mobile phone in a bluetooth device? Thing is, that's going to take some juice. That means it's got to have some minimal heft. Will the iWatch be a low priced mobile phone??? Couple it with FaceTime and Siri and make it waterproof, drop the price down to a couple hundred bucks (extra for a bluetooth ear bud, of course, but give it a small speaker and microphone so you don't "need" one), and BAM!, you have an inexpensive phone that can interface with all the other Apple products.
Logically, eyewear or wristwear continue the trend of shrinking the hardware and multiplying the power of the network and software. Farther off in the future the hardware and the user interface will be (for all practical purposes) completely invisible to the user, yet all information will be readily available to multiply the user's efficiency. I wonder if anyone at Apple has started to think in terms of multiplying the power of their user's physical abilities with robots or exoskeletons?
One way to reduce production costs is to remove the human element. The more automated the assembly of iPhones et al become the better.