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Apple issues update to fix keyboard, trackpad bugs in latest 13" Retina MacBook Pros

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Apple on Thursday afternoon issued an update for EFI firmware on late 2013 13-inch Retina MacBook Pros, designed to address a problem where the laptop's keyboard and trackpad could freeze.

The issues surfaced days after the notebooks' release in late October, with users complaining of sporadic keyboard and trackpad freezes that could only be cured with a hard reset. Apple promised that a fix would be incoming a few days later.

According to the release notes, Thursday's update "addresses an issue where the built-in keyboard and Multi-Touch trackpad may become unresponsive." Users can download the update now from the Mac App Store.

AppleInsider reviewed the new 13-inch MacBook Pro with Retina display and found it to be a strong performer, particularly with Intel's latest Haswell processors and faster integrated Iris graphics. The new notebook also sports a slightly thinner chassis and lighter weight than last year's model.

Readers looking to get the best prices on Apple's latest Retina display toting MacBook Pros can compare resellers found in the official AppleInsider Mac Price Guide, portions of which are included below with special exclusive deals on AppleCare extended warranties.



10 Comments

was2be 18 Years · 6 comments

For my new late-2013 15" retina MBP with NVIDIA GeForce GT 750M, Software Update just offered me "MacBook Pro Retina EFI Update 1.2", which I installed. Since install, MBP has crashed twice (frozen screen/keyboard). Is anybody else having this problem?

batstroker 11 Years · 1 comment

I have the same problem with an iMac I recently purchased.  If I gently tap the left side of the space bar I can usually wake up my computer.  Do it too hard and I have to pull the plug and restart.  Anyone know if there's a fix out there for this?

chaoshavoc 11 Years · 3 comments

Frankly, I'm tired that Apple is now acting as Microsoft does. Updates are incomplete or only partial updates. It is most annoying when there is a new iteration of OS X and we have to wait so long for what we already have come to expect. I for one don't think we should put up with such shoddy treatment from a company we rely on for the first and best that computing has to offer.

slurpy 15 Years · 5390 comments

Quote:
Originally Posted by chaoshavoc 

Frankly, I'm tired that Apple is now acting as Microsoft does. Updates are incomplete or only partial updates. It is most annoying when there is a new iteration of OS X and we have to wait so long for what we already have come to expect. I for one don't think we should put up with such shoddy treatment from a company we rely on for the first and best that computing has to offer.

 

There's always been bugs with new hardware and software from Apple. Often more serious and widespread than this. Stop pretending it's something new. These machines were only released a couple weeks ago, and the issue has already been patched.