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Cook says Apple not in music streaming for the money, touts human content curation

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Apple CEO Tim Cook recently sat down to discuss Apple Music and its place in the burgeoning music streaming world, once again touting the service's human content curation as a key benefit over competitors like Spotify.

Speaking with Fast Company at his C-suite office at Apple Park, Cook expressed concern that the streaming industry's increasing reliance on song-suggesting computer algorithms is sucking the soul out of music.

"We worry about the humanity being drained out of music, about it becoming a bits-and-bytes kind of world instead of the art and craft," Cook said.

With tens of billions of dollars pouring in every quarter, and swelling ranks of streaming customers built on a healthy installed user base, Apple has the latitude to take a more philosophical view of music.

"We're not in it for the money," Cook said.

The executive was careful not to mention any one service in his critique, but the comments were clearly defined to paint Apple as a leader in the field. Contrasting the human approach to curation systems traditionally used by Spotify.

Apple executives, including SVP of Internet Software and Services Eddy Cue and Beats co-founder Jimmy Iovine, have consistently lauded Apple Music's human curators as a tangible leg-up on the competition. In July, reports claimed Apple Music's subscriber count overtook that of Spotify in the U.S., a considerable feat given Apple was late to the streaming music party.

Apple Music users are treated to a customized playlist of recommended content, as well as a number of regularly updated genre-based playlists that include songs hand picked by human editors. Also featured prominently in the corresponding Apple Music app are new album selections, interviews with artists, a live radio station in Beats 1 and other humanized elements.

Cook is an obvious devotee of Apple's service, telling Fast Company that music is a key component in his life. The Apple chief has noted a fondness of music in past interviews, and repeated those platitudes in the interview published this week.

"I couldn't make it through a workout without music," Cook says. "Music inspires, it motivates. It's also the thing at night that helps quiet me. I think it's better than any medicine."

Spotify, too, is turning to human curation as a means of differentiation. The firm now fields a number of programmed playlists, including popular brands like Rap Caviar, to draw in and maintain subscriber numbers. According to a prospectus filing issued prior to Spotify's initial public offering, the service programs about 31 percent of all listening.

Amplified efforts in curation has led to poaching, with Spotify nabbing Apple Music's former R&B curator Carl Chery in April.

Cook's commentary was included as part of a comprehensive profile of Spotify founder Daniel Ek, who is looking to take the streaming firm to new heights on the back of its successful April IPO.



87 Comments

mubaili 13 Years · 454 comments

I think Cook is misinformed about AI. An AI that can beat Go’s best players are most likely can recommend a better music with better “soul” than most music curators that Apple can hire. I am worried about Apple’s AI effort if its CEO is this misinformed.

nunzy 6 Years · 662 comments

Phil Schiller really hit it out of the ballpark with this PR strategy.

Not trying to profit? How could Tim even keep a straight face?

freethinking 8 Years · 92 comments

does that mean apple will distribute all profits directly back to the artist.

thrang 17 Years · 1037 comments

Well, I wish it were true for me - I like Brian Eno, Peter Gabriel, Talking Heads, Philip Glass, Steve Reich, King Crimson/Robert Fripp, and Aphex Twin  among others, and 90% of the "For You" offerings each week suck beyond belief. Why am I still being fed hip-hop or rap which I can't stand? I've set up Apple Music multiple times for genres and artists, and use the Like and Dislike buttons frequently... So the human curators are not doing a very good job of artists and genre matching - or I listen to fairly unique artists!

chasm 10 Years · 3626 comments

Thrang: I am also a fan of most of the bands you mention. Mostly, Apple Music does a great job of finding new stuff for me to listen to, but I think they deliberately throw in a curveball every now and again to prevent your tastes from getting too "samey" (not you, obviously, or me ... but most people's tastes fall into a pretty simple set of core bands/artists.

I have noticed that both Spotify and Apple have trouble with people like me who enjoy very diverse bands. I like Devo, I like Incredible String Band, I like Harold Budd, I like They Might Be Giants, I like Charlie Parker, I like Tiny Tim.

It's like that scene in Star Trek (or Doctor Who before it) where the star feeds a computer a bunch of logical conundrums and it explodes. :D

Keep pressing that dislike button and providing written feedback when you have time ... the Apple Music team do read the fan mail!