Silent recall issued for some MacBook Pro batteries
Apple Computer's AppleCare division has acknowledged that an issue exists with a small number of early MacBook Pro batteries and is cross-shipping fresh replacements to customers experiencing specific issues, according to reports.
Apple has reportedly issued a silent recall of batteries showing symptoms that include: the battery level going from a full charge to 90 percent then immediately to no charge; the battery's charge instantly depleting to a single blinking LED; the battery failing to respond at all; or the battery experiencing any other sizable loss of capacity.
Meanwhile, a group of MacBook Pro owners, disgruntled with ongoing heat and "whining" issues prevalent in early MacBook Pros, plan to band together for a day of action on May 20th.
"Apple seems to be taking these annoyances very lightly, and as such, something needs to be done," the group's organizer wrote on the osx86project.org Web site. "We need to let Apple know we're tired of them not paying attention to our complaints."
The organizer urges that MacBook Pro owners experiencing whining and heat issues call Apple support on May 20th "and tell them about it."
Apple, however, already appears to be aware of the problems. The company this week served a cease and desist order to the webmaster of Something Awful after one of the site's users posted a link to the MacBook Pro service manual in an effort to help some users remedy their MacBook Pro heat issues.
26 Comments
article corrected - post withdrawn
Apple, however, already appears to be aware of the problem. The company this week served a cease and desist order to the webmaster of Something Awful after one of the site's users posted a link to the MacBook Pro service manual in an effort to help some users remedy their MacBook Pro heat issues.
HARSH! I read that post, too.
Can someone explain how it's wrong to show users a clip of an instruction manual on how to fix a problem with your computer?
I think people handling this on their own would be a good thing for Apple.. I don't get it.
This is what happens when you rush a product to market. Remember what happened with apple's first PowerPC laptop?
Originally posted by slughead
Can someone explain how it's wrong to show users a clip of an instruction manual on how to fix a problem with your computer?
What exactly is the fix? Is it a simple thing or something way complex? If it can be easily fixed is AppleCare (1 year or 3 year version) refusing to fix it?
I know I'm gonna get flamed for this, but do these people know for sure that the alleged problems they're having aren't simply normal?
My MBP gets pretty hot too. And if I were in a whiny enough mood, I'd complain about it. But it's not any hotter than my dad's titanium G4.