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Starwood Hotels pilot program lets guests use Apple's iPhone as room key

The Aloft hotel in Cupertino

Last updated

Two boutique hotels belonging to international hospitality chain Starwood will soon allow travelers to bypass the check-in counter and unlock their room by using digital keys sent to a special application available for Apple's iPhone.


The locks will use Bluetooth proximity keys, similar to the Bluetooth-based consumer lock sets such as Kwikset's Kevothat have hit the market in recent months. Two of Starwood's Aloft hotels —  one in Manhattan's Harlem neighborhood and another in Apple's native Cupertino —  will be pilot sites for the new program, according to the Wall Street Journal.

Starwood's system will be compatible with Apple's iPhone 4s, 5, 5s, and 5c as well as recent Android devices. It was developed in conjunction with major access control vendor Assa Abloy AB of Sweden, the same company that owns lock brands like Yale and HID.

Starwood CEO Frits van Paasschen told the publication that the company believes the new smartphone-enabled self-service technology will be an important selling point for hotels in the future.

"We believe this will become the new standard for how people will want to enter a hotel," he said, adding that "It may be a novelty at first, but we think it will become table stakes for managing a hotel."

After the two-property pilot, Starwood hopes to have the system active across each of the hotels in its W Hotel and Aloft portfolios by the end of 2014, which would represent some 123 locations throughout the U.S. While hotel owners would be required to make a capital investment to implement the technology, von Paasschen said Starwood would provide a "significant contribution" to defray those costs in order to get the program off the ground.



10 Comments

tallest skil 43086 comments · 14 Years

YES. Automate EVERYTHING.

 

No sense in checking in, confirming, getting a paper key, etc.

 

Just come, take your stuff up to your room, and your iPhone automatically unlocks the appropriate door for you because you made reservations on it two weeks ago.

tundraboy 1914 comments · 18 Years

People keep impatiently clamoring Apple for the next big thing.  I have come to believe that this, or things like this (payments, iBeacons, i.e. seamless convenience) is Apple's next big thing and they are in the early stages of rolling it out.

 

I'll call it the Apple Convenience Network and every piece of hardware that Apple sells hereon will be designed around it.

 

Heretofore I thought wearables was the next big thing, but this multiplies the value and utility of any wearable product that Apple comes up with.

SpamSandwich 32917 comments · 19 Years

???? "Take a bite out of crime...Use an iPhone"

teaearlegreyhot 1012 comments · 11 Years

Quote:
Originally Posted by SpamSandwich 

???? "Take a bite out of crime...Use an iPhone"

 

Given the POS credit card frauds of recent weeks, I prefer "Take the byte out of crime... pay in cash."

pmz 3429 comments · 15 Years

Great idea. No more wasted or lost cards....far more secure, and it will actually WORK when you get up to your room.

 

Not to mention the convenience of not having to check in at certain hotels. EVERYONE needs to get on board with this.

 

Casino hotels should really jump on this.