Katie Marsal
Apple said it's aware of an issue where its latest professional Macs may experience AirPlay Mirroring jitters when connected to certain wireless networks and recommended a temporary fix.
Owners of the latest MacBook Pros (Late 2013) and Mac Pros (Late 2013) have been reporting dropped streams and freezes when using AirPlay mirroring on an 802.11 b or g WiFi networks (or older AirPort routers).
In a support document Wednesday, Apple suggested there could be some interference from Bluetooth on these Macs and recommended users shut it off when using Airplay.
"Turning off Bluetooth can enhance the performance of Airplay considerably," the company wrote. "To turn off Bluetooth, locate the Bluetooth icon in the menu bar on the upper-right corner of your screen. Click the icon and choose Turn Bluetooth Off."
Malcolm Owen
Christine McKee
Andrew Orr
William Gallagher
11 Comments
Good job it's mostly laptops these days.
Another issue that affects more than one MBR we own. This is the only thing i did not try. Truth is "just works" cannot be applied to Airplay. Even with iPad devices, it works most of the time, but too often drops out, then you have to re-select iPad, then re-try selecting the ATV device. We have numerous ATV in multiple, separate locations around the area, with differing routers etc... and it is never guaranteed to just work. Occasionally - when you need it to just work the most, it can be an embarrassment.
from the article ..."AirPlay mirroring on an 802.11 b or g WiFi networks"
I just noticed this - maybe this won't fix it for me - everywhere we use Airplay its always 'n' sometimes at 2.5GHz, sometimes 5GHz
Umm, I guess people will have to break out their backup USB keyboards, and goodbye Magic Mouse. I wonder if changing the WIFI channel would help.
Glad I got an early 2013 MBPr. The Haswell models seem to have more issues.