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Apple's highly secretive Apple University profiled in NYT feature

Apple University head Joel Podolny.

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The brainchild of Apple cofounder Steve Jobs, Apple University is widely discussed, but little is known about the internal program meant to foster company culture. A New York Times feature offers a rare peek inside the school's walls.

Citing three Apple employees who have attended Apple University, The New York Times reveals a number of new details about the program created to instill "Apple culture" into its students.

AppleInsider previously reported on Apple University when Joel Podolny, dean of Yale University's School of Management, was tapped to design and head up the initiative in 2008. Podolny continues to serve as Apple University's dean and also holds the position of vice president of human resources, while current faculty come from prestigious institutions like Yale, Harvard, the UC Berkeley, Stanford and M.I.T., the publication reports.

The unnamed employees compared Apple University to the tech giant itself, saying it is "meticulously planned, with polished presentations and a gleaming veneer that masks a great deal of effort." Like the iPhone and iPad, the school doesn't skimp on details.

"Even the toilet paper in the bathrooms is really nice," unnamed Apple employee describing Apple University."Even the toilet paper in the bathrooms is really nice," one employee said.

Employees of nearly any level can sign up to take classes at Apple University via a private website. Most classes are held at Apple's campus in classrooms that are said to be brightly lit and shaped like a trapezoid, with stadium-like seating so everyone has a good view. Sometimes teachers travel to international offices for lectures, an example being China

Taking a look at course work, topics range from company culture to past business decisions and more. As an example of the school's flexibility, a course was designed specifically to successfully incorporate founders of recently acquired companies into the Apple fold. According to the publication, Apple may be building such a class for incoming Beats employees, though neither company has confirmed the rumor.

A basic course called "Communicating at Apple," has been administered by former Pixar University Dean Randy Nelson, who teaches employees how to work collaboratively with colleagues and develop effective marketing skills. Offering an example of how the course is presented, Nelson showed a slide of Picasso's "The Bull" last year to foster the idea of sculpting away unnecessary detail until only the most vital elements remain.

"You go through more iterations until you can simply deliver your message in a very concise way, and that is true to the Apple brand and everything we do," said an employee who took the course.

In another class called "What Makes Apple, Apple," an employee described more work toward simplification of ideas. The person, who took attended Apple University last year, said a slide of a 78-button remote control for Google TV was shown in contrast to the three-button Apple TV version. Steve Jobs did much the same when he introduced the Apple remote in 2005, which stood in stark contrast to two Microsoft Media Center remotes with over 40 buttons each.

Finally, a course called "The Best Things" serves to remind students that their best work can be accomplished by surrounding themselves with the "best things, like talented peers and high-quality materials."

The publication noted Stanford professor Joshua Cohen, who sometimes teaches the course, once mentioned New York's Central Park as part of the class. The park's designers changed what was once swampland into a lush green space where urbanites could experience nature, similar in philosophy to Jobs' goal of making technology more accessible and natural to the consumer.



23 Comments

revenant 15 Years · 610 comments

remember when this site was easy to navigate and read? now it is pilfered with ads and looks like many ad sites of Asia.

 

i know the bit about paying your staff and whatnot, but how in the world did you ever do it before without excessive ads? can you ever get there again?

gtbuzz 13 Years · 129 comments

Follow the Guidelines of this article about Apple University if possible - Keep it simple. It used to be.

SpamSandwich 19 Years · 32917 comments

In other words, the number of companies capable of maintaining this kind of corporate culture can be counted on one hand.

dewme 10 Years · 5775 comments

Just another glimpse into what makes Apple a great company. I'll bet the Google employees who designed the 78 button remote control got many kudos from their bosses as did the Microsoft employees and their 40 button remotes. There's a several decades old adage referred to as "Conway's Law" that states something to the effect that the products/systems an organization produces are a reflection of the organizations that produced them. Seeing Apple's simplicity, focus, and clear sense of purpose versus Google's and Microsoft's claptrap complexity in search of a problem to solve seems to reinforce Conway's assertion many times over.

sat1171 10 Years · 2 comments

slow news day? http://appleinsider.com/articles/11/10/06/apple_university_revealed_as_plan_to_teach_executives_to_think_like_steve_jobs