Roger Fingas
A series of Apple's online services suffered slowdowns on Wednesday, and may be completely inaccessible to some users, according to Apple's official system status page. [Updated]
These predominantly include file storage services such as Photos, Mail Drop, iCloud Drive, iCloud Backup, and Documents in the Cloud, the tracking page indicates. Also experiencing problems however are the iWork for iCloud beta, and iMessage, Apple's messaging system for both iOS and OS X devices.
Problems began at approximately 11:30 a.m. Eastern time and are still ongoing, the company said.
Customers have complained about repeated outages of Apple's online services, particularly since iCloud launched in October 2011. One incident in May took some seven hours to resolve.
In March, the iTunes Store and the App Store were brought down for over seven hours by an internal DNS error. In a rare move, the company issued an apology through CNBC.
Update: Services have returned to normal as of about 4 p.m. Eastern.
Andrew Orr
Christine McKee
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Wesley Hilliard
AppleInsider Staff
Amber Neely
42 Comments
Did Google do it? /s
Worst timing for Me, trying to update from iOS 8.1.2 to 8.4 and this is the only day I can do it.
That is why local storage will always beat cloud storage any day. Most do not want to rely on internet access or functioning cloud servers to access their data.
Took me about ten tries to sign in to iTunes for the first time on updated Mac. That was an hour ago. It just didn't let me in...no password error.
Does this affect Apple Music too?