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New iPhone Upgrade Program seen driving upgrades, giving Apple more control of customer relationship

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Apple's new interest-free iPhone Upgrade Program is likely to make more customers buy a new handset every year, investment firm UBS believes, calling it a "smart move" that could make the iPhone more of an annuity business.

Analyst Steven Milunovich of UBS told investors on Tuesday that he believes Apple's iPhone Upgrade Program "could be a big deal." In his view, the plan will cause some customers to upgrade their iPhone more often, boosting revenue for Apple.

In addition, the plan could help make the iPhone less of a "hits business," he said. If Apple were to successfully lock enough customers into annual upgrades, the iPhone business would be more akin to an annuity, which should drive its stock higher.

UBS's Gareth Jenkins estimates that if Apple were priced as an annuity business, the company's stock could be worth over $200 per share.

Apple's new iPhone Upgrade Program is an interest-free, two-year loan, covering the cost of a new iPhone as well as AppleCare+ extended warranty. The cost of the phone and warranty are spread out over 24 payments, and users have the option to trade in their phone and upgrade to the latest model after one year.

AppleInsider analyzed the iPhone Upgrade Program and found it's a great deal for consumers who plan on buying AppleCare+ and would like to upgrade their iPhone once per year. Of particular interest is the fact that the iPhone sold through the program is unlocked, meaning customers can switch carriers or use their handset internationally at any time, with no contract commitments or restrictions.

To Milunovich at UBS, the new program is an attempt by Apple to gain further control of its relationship with customers, wresting it away from its carrier partners. UBS estimates that the short-term effect of the iPhone Upgrade Program on carriers will be limited, however.

Specifically, Milunovich said the carriers' activation fees will likely deter users from constantly changing providers. In the U.S., AT&T and T-Mobile charge $15 for activating a line, while Sprint charges $36, and Verizon charges $40.

If 15 percent of the U.S. iPhone installed base were to participate in Apple's new program by fiscal 2017, Milunovich sees an incremental 9 million iPhone units shipping in that year. That would translate to an additional 36 cents earning per share, or roughly 3 to 4 percent EPS growth.

One potential downside to Apple's program, he said, is that there could be more used iPhones on the market, with consumers trading in to upgrade every year. Milunovich estimates there are between 45 million and 55 million secondary iPhone users, growing by between 5 million and 7 million each quarter.

But to Milunovich, the net effect of users buying in to the iPhone ecosystem is a benefit to Apple in the long run, regardless of whether they purchase a new or used handset.

UBS has maintained a "buy" rating for AAPL stock, with a 12-month price target of $150.



55 Comments

mubaili 13 Years · 454 comments

Absolutely. AT&T gave me a good grief unlocking my iPhone 6 and charged a ridiculous activation fee. So happy I will not need to deal with AT&T anymore.

rogifan 13 Years · 10667 comments

I see Chip Chowdry is at it again claiming investors have zero confidence in Apple management and board because according to him they're not unlocking "shareholder value". :lol: http://fortune.com/2015/09/15/apple-chowdhry-investor/

fotoformat 13 Years · 302 comments

Quote:

Originally Posted by sog35 
snip

"Plus you don't have to worry about accidental damage with AppleCar."

 

 

 

So does that mean the new Apple car will be packed with sensors and never bump into anything else on the road?

sirlance99 11 Years · 1301 comments

[quote name="sog35" url="/t/188241/new-iphone-upgrade-program-seen-driving-upgrades-giving-apple-more-control-of-customer-relationship/0_100#post_2776547"]Genius move by Apple. Most people don't want to mess with dealing with 2 year contracts.  Selling their old phone and then buying a new phone.   Just pay about $30 a month and get a new iPhone every year.  Plus you don't have to worry about accidental damage with AppleCar. This is basically the most frictionless plan as possible.  It may come to a point where you just can lease a new phone with your AppleID. At this point the carriers (AT&T, Sprint, ect) are just dumb pipes. [/quote] Where do you see $30? It starts out at $32.41 for the cheapest model and goes up from there. It's more like pay about $35 - $40

rob53 13 Years · 3312 comments

Quote:
Originally Posted by SirLance99 Where do you see $30? It starts out at $32.41 for the cheapest model and goes up from there. It's more like pay about $35 - $40


iPhone 6S, 64GB, $36.58 + sales tax at signing. Even with iOS 9 only being 1.3GB, the 16GB model will fill up quickly with Documents&Data and that "Other" stuff. I was hoping the tax would be rolled into the money payment but no such luck. The tax adds another (almost) two months lease cost to the phone and I doubt we'll get any of it back when we trade in the old phone for a new one after one year. I like it being interest free but I'm sure the state governments will be happy collecting sales every time a "used" iPhone gets resold.  (I just wish Apple would get a 30% cut of the resale sales tax. /s)

 

I made my two reservations for 9/25 for two iPhone 6Ss each. I contacted Apple and they said the phones will be there. I'm buying out my AT&T iPhone 6 and moving it to another family member while changing to Verizon (AT&T has minimal coverage outside the I-5 corridor in WA) . This way, nobody has to deal with an old hand-me-down and they can keep theirs for as long as they want. I see the iPhone 6S as lasting at least 3-4 years. Verizon says I can activate (Apple won't let you not activate per internal document per AppleStore sales rep  using a temporary phone number, then port all my phone numbers over when ready.