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Apple SVP Phil Schiller addresses Touch Bar, other MacBook Pro concerns

In an interview, Apple Senior Vice President of Worldwide Marketing Phil Schiller further elaborates on Apple's reasoning behind the Touch Bar on the new MacBook Pro, why Apple hasn't gone to a full touch screen, and the USB-C connector.

"Watch, iPhone, iPad, Macbook, iMac, they really are all computers. Each one is offering customers something unique and each one is made with a simple form that perhaps is eternal," said Schiller to Steven Levy from Backchannel, regarding the absence of a full touch screen experience. "People in the industry may question them  —  we don't, for some very simple reasons."

Schiller noted that Apple had tried to implement touch screens in the Mac family "a number of times over the years." Each time, the company deduced that it wasn't the right thing to do for the ecosystem.

"If we were to do Multi-Touch on the screen of the notebook, that wouldn't be enough —  then the desktop wouldn't work that way," explained Schiller. "Can you imagine a 27-inch iMac where you have to reach over the air to try to touch and do things? That becomes absurd. You can't optimize for both."

"I know our team made very smart choices and this is the best notebook that can be made with the greatest technology." — Phil Schiller

The Touch Bar is an extension of the work Apple put into investigating a full touch screen experience for macOS. It is not, however, a migration of iOS to macOS.

"Its implementation is pure Mac," Schiller said regarding the Touch Bar. "The thought and vision from the very beginning was not at all, 'How do we put iOS in the Mac?' It was entirely, 'How to you use the technology to make a better Mac experience?'"

USB-C only, and the path forward

Schiller reinforced to Backchannel that USB-C connectors are "the right thing" for Apple and the industry, and the inclusion of Thunderbolt 3 is the solution to high transfer rates to and from the computer. The executive is not deaf to concerns, however, even if nothing is done about it.

"We care about the feedback but we know that the fundamental difference on where their opinions are coming is between those who had a chance to use it and those who haven't," said Schiller, basically saying the same thing as in a previous interview. "There are people who want us to innovate faster and when we do there's people who say, 'Whoa, whoa, you're going too fast.'"

Physical, versus virtual keys

Some critics of the Touch Bar included in the new MacBook Pro in recent days have called it gimmicky, and are concerned that it may pave the way for the removal of a physical keyboard all together on future Mac models.

"It's certainly not on the horizon right now. We do want to add those experiences that you are talking about —  talking to talk to Siri, voice dictation, suggestions," answered Schiller when posed with the question about the future of Apple input devices. "Although for us right now, there's no reason to make that trade off. Instead, we focused on not removing the keyboard but making a better keyboard."

"There's always something for a critic to beat up on anybody's notebook, because you have to make choices," Schiller added. "I know our team made very smart choices and this is the best notebook that can be made with the greatest technology."



92 Comments

hevaKmaI 8 Years · 1 comment

"Can you imagine a 27-inch iMac where you have to reach over the air to try to touch and do things? That becomes absurd. You can't optimize for both."

https://www.microsoft.com/en-us/surface/devices/surface-studio/overview

Seriously, go to a Microsoft store and try one. It's pretty damn awesome and works well as both a touch surface and iMac like computer. I have loved Apple products, but it seems they have just way too much hubris now. They think if they can't do it, it cannot be done.

anantksundaram 18 Years · 20391 comments

hevaKmaI said:
"Can you imagine a 27-inch iMac where you have to reach over the air to try to touch and do things? That becomes absurd. You can't optimize for both."

https://www.microsoft.com/en-us/surface/devices/surface-studio/overview

Seriously, go to a Microsoft store and try one. It's pretty damn awesome and works well as both a touch surface and iMac like computer. I have loved Apple products, but it seems they have just way too much hubris now. They think if they can't do it, it cannot be done.

I am beginning to agree with this. Having now been a regular iPad Pro user for my work for almost a year, and having got used to going back and forth between a keyboard and touch screen on that device, I find myself instinctively reaching to touch the screen on my MBP more and more often!

I find that having to get used to different input methods on different devices -- when they're essentially converging for my use case, and I am sure there many others for whom that is true -- is increasingly a bit jarring.

Apple may have to rethink this one, its new Touch Bar notwithstanding.

wood1208 10 Years · 2938 comments

This Macbook pro is certainly awesome laptop. if you need touch than use Ipad Pro(and keyboard to make it look like surface). My son has Wondows touch screen laptop and he never uses touch. Says kind of cumbersome. People complain about missing ports but from older Macbook models, thunderbolt 2 and USB 2/3 ports replaced by more advanced USB-C/Thunderbolt 3 combined. Plenty provided on new macbook pro. Same USB-C port is used for charging so Megasafe port is not needed. Missing Ethernet port is hardly used in Wifi everywhere world. Missing SD memory card slot, yes issue for photographers but in the world of wireless on phones and pro cameras Wifi upload ability to MBP and cloud, who needs it ? 3.5mm headphone is still their but BT and wireless earpods, who needs it ?. Am I missing anything ?

wood1208 10 Years · 2938 comments

hevaKmaI said:
"Can you imagine a 27-inch iMac where you have to reach over the air to try to touch and do things? That becomes absurd. You can't optimize for both."

https://www.microsoft.com/en-us/surface/devices/surface-studio/overview

Seriously, go to a Microsoft store and try one. It's pretty damn awesome and works well as both a touch surface and iMac like computer. I have loved Apple products, but it seems they have just way too much hubris now. They think if they can't do it, it cannot be done.

You think if Apple wants to do touch feature on macos than they can't do it ? LOL! Apple is the one who made touch UI so popular.

bdkennedy1002 12 Years · 540 comments

Phil, you're doing damage control for a reason.