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China looks into sudden iPhone 6 & 6s shutdowns plaguing some Apple customers

The China Consumers Association on Tuesday asked Apple to investigate complaints that some iPhone 6 and 6s units are shutting off suddenly and permanently, despite nominally having plenty of charge left.

Affected iPhones are powering down with 50 to 60 percent remaining on their battery, or in climates at room temperature or below, the CCA said in a statement seen by Reuters. Critically, plugging in the phones doesn't seem to revive them.

Though the full extent of the problem is unknown, the CCA said that "rather many" people have submitted reports.

In the U.S., Apple is facing a class action lawsuit over the so-called "touch disease" impacting iPhone 6 and 6 Plus models. Some of those phones have developed flickering gray bands and/or reduced touch sensitivity, possibly because bending in the phones is causing touch controller chips to come loose.

The iPhone 6s line hasn't received any large-scale complaints until now, partly because the phone was designed to address some of the flaws of its predecessor — for instance by switching to tougher 7000-series aluminum.



41 Comments

wood1208 10 Years · 2938 comments

Iphone 6s is around for over a year and if there is an inherent problem with hardware like Note 7 than it would have come out long back. But this is different. This is precaution propaganda against Mr. Trump's anti-China attitude. If American companies start leaving Chinese market than Americans are looser. Why ? We still import lots of goods made in China which Chinese benefit unless we completely stop Chinese made goods and also must pressure allies to do the same. But, that ain't going to happen in Global market so better to figure out right long term strategy like build cheaper somewhere like Mexico,Vietnam, etc.

ZackAfrince 8 Years · 7 comments

just because america is full of aggressive and crazy people like you, that's why you can't even elect a proper president. sad

steverob 8 Years · 11 comments

Just to keep the conversation on topic :)  

My iPhone 6s has been shutting down with 50% battery - it suddenly goes to zero and won't restart. After about 20 minutes it will restart and carry on as normal.  It only seems to happen when I am outside in lower temperatures, so I don't think it's restricted to China -I am in the uk - nor does it seem to be a political stance against Mr Trump!

rwes 11 Years · 200 comments

sog35 said:
You know what?

FUC CHINA.

yes I said it.

Apple should just leave China. The hell with them. Apple will take a short term hit. But I'm sick of their crap.
Even with ZERO China sales Apple's revenues and profits will far surpass Google. Yet Google is worth more than Apple right now taking cash into consideration.

Move all the factories out of China. Stop selling iPhones their. 

Another big mistake by Cook.  Pinning all of Apple's future in a communist state. A totally irresponsible thing to do.

Instead of growing the brand in the USA, Europe, Japan, ect he went for the quick fix in China. Now its biting him in the ass.

"Stop selling iPhones *there"

And relax dude. For all you/we know, maybe a bad batch of aftermarket chargers and not so tolerant or just more sensitive charging circuitry in the 6/6s? Or just the Chinese making shit up?

But not knowing, you shouldn't just spew shit like that.

I mean, I get free speech (and the right to your own opinion and all), but really, damn, lol.

talexy 10 Years · 80 comments

 sog35 said:

You know what?

FUC CHINA.

yes I said it.

Apple should just leave China. The hell with them. Apple will take a short term hit. But I'm sick of their crap.
Even with ZERO China sales Apple's revenues and profits will far surpass Google. Yet Google is worth more than Apple right now taking cash into consideration.

Move all the factories out of China. Stop selling iPhones their. 

Another big mistake by Cook.  Pinning all of Apple's future in a communist state. A totally irresponsible thing to do.

Instead of growing the brand in the USA, Europe, Japan, ect he went for the quick fix in China. Now its biting him in the ass.

I truely hope Apples attitude of addressing these problems is more serious and professional than yours.