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Facebook issues memo on Apple Enterprise Certificate fiasco as employees vent frustration

Facebook is conducting internal damage control after Apple yanked the social media giant's enterprise developer certificates, a move that effectively disabled internal apps used by thousands of Facebook employees.

According to a leaked internal memo from Facebook VP of production engineering and security Pedro Canahuati, the company is "working closely" with Apple to reinstate Enterprise Certificate privileges that were revoked on Wednesday. That information lines up with a summary of the situation provided by AppleInsider sources.

The memo, obtained by Business Insider, seeks to ensure employees that Facebook is working diligently to restore access to an internal version of Facebook's iOS app, as well as private versions of Workplace Chat, Instagram and Messenger. For now, the company urges employees to download public releases of those same apps.

Still, with Apple's lockdown in place, Facebook workers are unable to use apps like Mobile Home and Ride, both of which are not distributed publicly.

Facebook employees vented their frustration over the situation in statements to Business Insider, saying that colleagues are "pissed" and "angry." Some hold Facebook responsible for running afoul of Apple's enterprise developer ruleset, while others pin the blame on Apple.

"Apple is technically doing their job and has a right," an employee said. "This is probably one of the worse things that can happen to the company internally."

Others have given in to conspiracy theories, with one employee summarizing Apple's decision as a long-awaited move to "take Facebook down." Apple CEO Tim Cook has long railed against companies like Facebook and Google, businesses based on the collection and marketing of customer data.

The hubbub kicked off with a Tuesday report from TechCrunch that revealed Facebook paid users to install a VPN onto their iOS devices in a bid to monitor usage patterns. Called Facebook Research, the program used Apple Enterprise Developer Certificates to enable sideloading through three third-party beta testing platforms and root access into a user's device.

In response, Apple pulled Facebook's enterprise certificates, a decision that seriously hinders not only Facebook's iOS app development, but also its regular operating infrastructure.



47 Comments

ols 6 Years · 51 comments

Well Facebook you are not above the rules...

emig647 20 Years · 2446 comments

What do the employees expect? There was obviously some shady stuff going on. Apple is very explicit in their user agreement for enterprise certificates. They have certificates for just such an occasion as this vs. not requiring them at all.

One of the main rules in the agreement is apps are not allowed to be used by anyone outside if the company. They usually check that with an email address. I went through this with a very close Apple partner in 2011 for this rule on an internal iPad application. We were in the wrong, Apple was in the right. I'm sure Apple didn't take this whole thing lightly.

F_Kent_D 6 Years · 98 comments

Way to go Apple. My security is important to me even though I still use Facebook to sell items locally on the platform's marketplace. It seems to me Facebook had this coming and I'm not sure how, after all the other security issues they've been questioned on, they can honestly regain Apple's trust. We'll see, but this could be the beginning of the end to the end user of Facebook on Apple devices.

cogitodexter 13 Years · 196 comments

Sorry... not sorry!

This has to be one of the most amusing stories I've read for a while. Despite being a user of Facebook, I've always been suspicious of their privacy model and never give in to their incessant badgering to reveal personal information about myself, such as my address, phone number, school, etc. I won't even tag locations in photos. The sooner Facebook gets a bloody nose the better. They're riding roughshod over the norms of decent behaviour. 

And yes, Apple should create their own alternative cross platform social network. Show Farcebook how to do privacy properly.

HighCollide 5 Years · 7 comments

Good move apple. You are the best green computer company!