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Ultraviolet video streaming service shutting down on July 31

Digital movie locker service Ultraviolet has warned it will be shutting down on July 31, with the rise of the competing Movies Anywhere and other movie storage options thought to have prompted the shutdown of the service.

In an email to consumers, Ultraviolet advises that users will continue to be able to access movies and TV shows through retailers linked to their library, as well as to buy new content and redeem codes as usual, up until its closure at the end of July.

On the shutdown date, the library will automatically close, preventing any further changes from occurring, but bought content will still be accessible via retailers previously linked to the account. While more purchases could be made or film codes redeemed, they are to be performed solely at that retailer, and will not be added to an Ultraviolet library.

The service advises customers to log into their accounts and to select Retailer Services to verify there are online stores linked to the library. It is advised users should not unlink or close their Ultraviolet library, as the service is working with retailers to maintain access to acquired items beyond the closure date.

A warning on Myuv.com advising of the closure A warning on Myuv.com advising of the closure

While the iTunes store isn't a retailer that worked with Ultraviolet, retailers who do offer access to Ultraviolet collections do have their own iOS apps for streaming, meaning that some iOS users will be affected by the closure.

Approximately 30 million users are signed up to Ultravioet, and collectively store more than 300 million movies and TV shows via the service.

Speaking to Variety, Digital Entertainment Content Ecosystem (DECE) president Wendy Aylsworth advised the decision was caused through the changing market for online services. "The marketplace for collecting entertainment content was very small when Ultraviolet started," advised Aylsworth. "It was siloed into walled gardens at the time."

Ultraviolet formed in 2011 with the support from most major Hollywood studios, bar Disney. Codes included in DVDs and Blu-ray discs offered to provide a digital version that could be watched online, introducing some users to the idea of streaming video for their paid content at a relatively early point in the life of the general paid streaming market.

Its biggest competitor is the Disney-produced Movies Anywhere, which has gained support from the studios that worked with Ultraviolet, with some deciding to cease distributing via Ultraviolet last year. Movies Anywhere crucially also included support for some major digital retailers that didn't work with Ultraviolet, including Apple's iTunes store alongside other major players Amazon and Google Play.

While the success of the Disney competitor may have contributed to its downfall, Aylsworth claims the decision to shutter Ultraviolet "doesn't really have anything to do with Movies Anywhere."



32 Comments

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lkrupp 19 Years · 10521 comments

While it appears that any movies you own will still be available this just highlights the issue of owning or renting. What happens when the company you bought movies or music from decides to quit or goes out of business? iTunes shows no sign of being doomed (well, the usual suspects say it is) but you never know do you. I currently have a library of purchased movies spread across iTunes, Vudu, and Amazon Prime so we’re talking Apple, Walmart, and Amazon. Not much to worry about there.

What are other’s takes on owning or renting?

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christophb 15 Years · 1479 comments

lkrupp said:
While it appears that any movies you own will still be available this just highlights the issue of owning or renting. What happens when the company you bought movies or music from decides to quit or goes out of business? iTunes shows no sign of being doomed (well, the usual suspects say it is) but you never know do you. I currently have a library of purchased movies spread across iTunes, Vudu, and Amazon Prime so we’re talking Apple, Walmart, and Amazon. Not much to worry about there.

What are other’s takes on owning or renting?

Any video content I want to be safe from out-of-business I buy on physical media which usually comes with an iTunes, Vudu or UV code.   Same goes for music.   I never did count on these streaming companies not getting hurt by the content owners shifting policy and parent company.  Even Movies Anywhere might be impacted soon with the Disney acquisition of 21st Century Fox.  It started with five studios with relatively equal stake.  Now it's 2/5 Disney.  I can imagine AT&T wanting it's own streaming service and pulling Warner content.

No good answer for those who don't have the means to store a large volume of physical media.

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daven 16 Years · 722 comments

lkrupp said:
While it appears that any movies you own will still be available this just highlights the issue of owning or renting. What happens when the company you bought movies or music from decides to quit or goes out of business? iTunes shows no sign of being doomed (well, the usual suspects say it is) but you never know do you. I currently have a library of purchased movies spread across iTunes, Vudu, and Amazon Prime so we’re talking Apple, Walmart, and Amazon. Not much to worry about there.

What are other’s takes on owning or renting?

This isn't owning vs renting but owning a hard copy vs owning a digital copy not saved on your local drive. I signed up for Ultraviolet and Movies Anywhere. The reason I signed up was that it gave me a way to redeem a digital version of the few DVDs I own so I could watch them on the road without carrying those 'big bulky dads' with me (sarcasm). The reality for me is that there are very few movies I want to watch over and over and therefore have a reason to own. There is a lot of great content out there (mostly old movies in my case) and I don't have a desire to see the same thing over and over.

There are pitfalls to owning too. Try watching a VCR version of a movie if you still have a working VCR. You may cringe at the quality. And what happens when your VCR breaks? Are they still making them? When I was in my 20s I was looking for an entertainment system so I splurged on a Laserdisk player. The sound and video quality blew away VCR material but the nearest store that rented or sold Laserdisks was about an hour away. Few disks were rented so I ended up buying a few (three or four I think). A few years later DVDs came out which put an end to Laserdisks though arguably Laserdisks had higher video quality. A few years after that, my Laserdisk play broke and there were no replacements. I donated the Laserdisks I had to Goodwill and maybe they found a new home for a while.

If you really want to own, own a copy you can save on your drive. I think iTunes is the only service that lets you save a local copy. That works well for me when I'm traveling. But I don't use it for buying. I'll rent a few movies before hitting the road, download them for the 30 day watch period, and hit the road. As long as I'm within a good wifi or cell service when I'm remote camping in my RV, I can reload movies.

So that is what I think. For me, renting, especially being able to rent with a 30 day download, is the way I watch almost all the movies I see.

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jbdragon 10 Years · 2312 comments

This is why I don't buy Digital Movies from anyone. I will buy the movie on Disc and RIP IT myself and put it up on my NAS to watch anywhere using PLEX. Then it's all under my own control. I have the Physical Disc as backup put away in one of my large Disc binders.

In this case, you would have bought the physical media and gotten a Ultraviolet Code which you would enter to get a digital copy to watch. So you should still have that Physical Media and not really losing anything in this case.

So long as I have Internet service, I can watch all my Movies anywhere in the world. It's like my own personal Netflix service. But I can also have PLEX transcode movies to a format for my iPad and dump them to my iPad. Using the Plex app on my iPad, I can grab a bunch of movies from my NAS and have them right on my iPad to watch anywhere without having to have Internet access and stream them. Just watch directly. The last time I was camping, Wifi over at my Campsite was almost worthless. I could about get my e-mails, but streaming, HAHAHA. But if I'm on a plane, or I go to my Moms House for the weekend, and where she lives in the boonies where there is no high speed Internet, I just dump a number of movies on my iPad. I just don't trust any of this digital movie stuff. Anything out there in the CLOUD not under my control can disappear.

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galfridus 6 Years · 45 comments

If you "own" any movies with UV, the most important thing here is: Sync UV up with Vudu and then sync Vudu up with Movies Anywhere (and any of the retailers, including Apple, you use in their list). And if you have the option (and the space) to download those movies and back them up (in iTunes, for example), I would. There are some movies that won't follow to MoviesAnywhere (Paramount, Lionsgate, and MGM aren't participants), but (on an Apple TV, for instance) you can rely on Vudu for those (though, of course, that assumes the service continues). In terms of owning vs renting: I personally think you should have physical media versions of anything you value (I also have a working VCR and LaserDisc player and an analog 480i CRT TV for the really old stuff). I've picked up a couple digital copies of movies very cheap or free here and there, but my digital copies are solely for convenience and I would never rely on those to be my sole copies of something I love.