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Apple working to resolve widespread iCloud and retail store failures [u]

Apple's iCloud Status page at time of writing

Last updated

An unknown problem is causing difficulties with very many of Apple's iCloud services and is also affecting retail stores which are reportedly unable to complete sales. Update: Apple has now restored many of the 21 services.

Following intermittent email problems earlier today, very many of Apple's iCloud services are officially listed as being down or "experiencing a problem," according to Apple's system status pages

The problem appeared to be quickly worsening, too, as more services were being affected. That appears to have stemmed and Apple has been reporting mostly steadily improved services all round. After approximately 90 minutes, an Apple Pay issue regarding the ability to use or suspend cards was the first to be fixed.

Game Center and iCloud Mail problems were next to be fixed. Apple's automated system status has been reporting fluctuating numbers of resolved issues, but currently it claims 18 out of the 21 issues had been fixed.

The remaining services still having difficulties include iCloud Reminders and iCloud Calendar.

Apple has yet to comment but customers on Twitter were reporting similar failures in Apple Stores. Reportedly some number of transactions are failing to complete, presumably because of the same issue.

This incident appears to have been more widespread than previous iCloud problems, but the service has been affected before, as recently as June where two separate incidents cause issues with the iTunes Store and basic iCloud functions.

Update: 2:33 p.m. EDT Apple resolved the Apple Pay issue.

Update: 2:47 p.m. EDT Apple fixes iCloud Mail and Game Center problems.

Update: 3:00 p.m. EDT Apple claims 18 services restored.

Update: 5:32 p.m. EDT All issues have been resolved.



26 Comments

danuff 34 comments · 15 Years

All email has been down since 1230pm this afternoon :(

macxpress 5913 comments · 16 Years

I figured since out of the blue while using my Mac it said there was a problem with my iCloud account and wanted me to sign back in. 

Someone must have unplugged a power strip to plug in their desk fan...

lkrupp 10521 comments · 19 Years

13:49 CDT No problems here in the midwest at all. Just used Pay at Taco Bell and email is working fine. Must be sporadic.

SpamSandwich 32917 comments · 19 Years

Seems to be some very large scale issues with different companies services recently (nation state hacks? China? Iran? Russia?).

avon b7 8046 comments · 20 Years

Seems to be some very large scale issues with different companies services recently (nation state hacks? China? Iran? Russia?).

NSA bugs? LOL

Or the bogeyman...

https://www.zdnet.com/article/seriously-cisco-put-huawei-x-509-certificates-and-keys-into-its-own-switches/