Will Shanklin
Gazelle is ending its entire device trade-in and buy-back program, with the closure effective February 1, 2021.
Founded in 2006, Gazelle had been one of the most popular online services for trading in used iPhones, iPads, and other mobile devices. The company announced the move today and hasn't yet stated why it is backing out of the trade-in market.
Gazelle plans to remain in business, solely focusing on its certified pre-owned device sales. The company's used-device marketplace offers inspected iPhones, iPads, MacBooks, and devices from Samsung and Google at less than retail.
Customers in the middle of an existing trade-in process will still receive their agreed-upon compensation as planned, and they can log into their trade-in account to check on the current status.
The firm will reach out to customers who have a Gazelle Rewards account, allowing them to claim their rewards points by January 31, 2021.
Gazelle is recommending ecoATM as an alternative service that offers instant cash for used devices while eliminating e-waste. The ecoATM kiosks dot the U.S., and are often found in malls, Walmart locations, and grocery stores.
Christine McKee
AppleInsider Staff
Chip Loder
Malcolm Owen
William Gallagher
14 Comments
This seems odd, where do they garner used devices for re-sale other than through the trade-ins? Perhaps there is another source I am unaware of..
Their prices were not competitive with eBay anyway. Easier, sure. But so is Apple's trade-in, which was also better for me than Gazelle.
I’ve never known of anyone who uses them.
I used them a few years back, prices were competitive at one point (was a much easier experience than using eBay) despite Bering $100-$200 less. Sometimes it was just not worth the hassle.
I suspect that with the carriers offering $700 for trading in iPhone X or later, the supply of good, late model devices dried up for Gazelle. I used them a few years ago to sell an old iPad but recently have used itsworthmore because they’ll Zelle the payment straight to my checking account. Still good for older devices IMO.