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Gazelle is ending its entire device trade-in and buy-back program, with the closure effective February 1, 2021.
Founded in 2006, Gazelle had been one of the most popular online services for trading in used iPhones, iPads, and other mobile devices. The company announced the move today and hasn't yet stated why it is backing out of the trade-in market.
Gazelle plans to remain in business, solely focusing on its certified pre-owned device sales. The company's used-device marketplace offers inspected iPhones, iPads, MacBooks, and devices from Samsung and Google at less than retail.
Customers in the middle of an existing trade-in process will still receive their agreed-upon compensation as planned, and they can log into their trade-in account to check on the current status.
The firm will reach out to customers who have a Gazelle Rewards account, allowing them to claim their rewards points by January 31, 2021.
Gazelle is recommending ecoATM as an alternative service that offers instant cash for used devices while eliminating e-waste. The ecoATM kiosks dot the U.S., and are often found in malls, Walmart locations, and grocery stores.