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Apple behind Microsoft, Google, Intel, Samsung in reputation survey

Apple came in 46th in a new listing of 100 global companies, behind nearly every other big tech company, in survey results utilizing metrics to determine a company's reputation.

In 2021, RepTrak found that it was more difficult for corporations to break into the top 100 in its rankings. The average score for companies in the listing was 75, the highest in years.

Apple nabbed spot 46 with a score of 74.9, which RepTrak describes as "Strong." In 45th place was Under Armour, and Mastercard took 47th place.

Lego Group took the top spot as the company with the highest reputation according to RepTrak's metrics. Rolex, Ferrari, the Bosch Group, and Harley-Davidson rounded out the top five, in that order.

  1. LEGO Group
  2. Rolex
  3. Ferrari
  4. The Bosch Group
  5. Harley-Davidson
  6. Canon
  7. Adidas
  8. The Walt Disney Company
  9. Microsoft
  10. Sony

When it came to technology companies, many major tech giant ranked above Apple — including Microsoft, Google, Intel, and Samsung. Amazon, however, came in 92nd. Tesla ranked 56th. Facebook didn't break into the top 100 in 2021.

"Being relevant mattered in a difficult year. Consumer durables and apparel, technology (both hardware and software) and household and personal products companies lead the way after a year when the world depended on them for productivity, entertainment, comfort and safety," RepTrak said of the rankings.

Other interesting findings suggested that GenZ and Millennials perceive companies differently, with the former group eyeing corporations with the greatest skepticism. Millennials were the most positive of all the groups, with GenX and Boomers falling somewhere in the middle.

RepTrak ranks companies on its list by measuring reputation on a 0 to 100 scale using several metrics: Products & Services, Innovation, Citizenship, Performance, Governance, Leadership and Workplace. It performed its analysis on reputation data collected between December 2020 and January 2021.

According to RepTrak, companies had to be a corporate brand above $2 billion, achieve a global average familiarity threshold above 20%, and reach a qualifying reputation score above the median to be considered for the list.



14 Comments

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sflocal 16 Years · 6139 comments

The fact that Harley Davidson is in the top five has me dismissing this "rating".  It immediately puts to question exactly how this rating was compiled.

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AppleZulu 8 Years · 2208 comments

Without knowing what’s actually being measured, a survey score for a subjective thing like “reputation” is meaningless. What do they mean by “reputation?” RepTrak requires you to give them your contact info just to see their report, so who knows what it actually says, much less what their methodology was for the survey.

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Beats 4 Years · 3073 comments

Wanna bet most people dismissed Apple because of all the hate tech blogs, ads and YouTubers give them.

Most probably read a “slave labor” meme or some other crap.

Gen Z is also known as iGeneration. 

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flydog 14 Years · 1141 comments

sflocal said:
The fact that Harley Davidson is in the top five has me dismissing this "rating".  It immediately puts to question exactly how this rating was compiled.

The problem with this "reputation rating" is it does not directly measure reputation from a consumer's standpoint, but rather it estimates it based on a metrics created by RepTrak, most of which have little relevance to the average consumer's perception of a company.

But it does make for great clickbait. 

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M68000 7 Years · 887 comments

sflocal said:
The fact that Harley Davidson is in the top five has me dismissing this "rating".  It immediately puts to question exactly how this rating was compiled.

Why?  Harley-Davidson is a very well known and respected brand that has been in business way longer than Apple.  Their motorcycles are owned by people who are passionate about the brand.  I myself would have them on the wish list if I were to buy a motorcycle.