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Tile CEO 'welcomes' AirTag competition from Apple's 'runaway monopoly train'

CEO CJ Prober says that Apple has put Tile at a disadvantage both through direct AirTags competition, and changes to iOS that have made it appear that Tile is broken.

Following the release of Apple's AirTag tracking device, the CEO of its chief rival, Tile, has been telling Bloomberg TV how his company and its users have been put at a disadvantage.

"We welcome competition from Apple," said CJ Prober, "but we think it needs to be fair."

Prober said that when Apple launched its updated Find My app in 2019, it also "made a number of changes [that made it] very difficult for our customers to enable Tile."

He claimed that once users had installed and enabled Tile, there were also new changes to Apple's iOS notification system "that basically made it seem like Tile was broken."

"If you look at the history between Tile and Apple," says Prober, "we had a very symbiotic relationship. They sold Tile in their stores, we were highlighted in 2019 at their Worldwide Developers Conference."

"Basically [now] the main points of differentiation of AirTags vis a vis Tile, are [unique] to platform capabilities that we don't have access to," he said. "Seamless activation [is an example], and another is Ultra Wideband."

Prober says that Tile has been pressing to get developer access to Apple's U1 Ultra Wideband processor, "and have been denied."

"Apple does not need to take advantage of its monopoly position, the App Store and the iPhone, [or] enable advantages that only they can partake in," continued Prober. "They can make those [platform] advantages available to all companies so we can compete on a level playing field."

The future of Tile

Nonetheless, Prober claims that Tile is confident of its future. "The good news is that Tile is very well positioned, we've got a super differentiated product cross platform," he said. "We have many more factors, you don't need an accessory to attach it to your things, we're louder, we've got better range."

"So we have a lot going for us from a product perspective," he continued, "but we don't feel we should be competing in the way we are Apple. This is much broader than Tile, this is about long term consumer choice."

Tile is part of the Coalition for App Fairness, along with Spotify and many others, and has provided testimony to the current Apple versus Epic Games trial regarding the App Store.

"I would encourage listeners to go to the App Store Senate hearing," said Prober, "[and] read our testimony, read the testimony from Spotify. We should be competing fairly, with no excessive taxes on developers."

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42 Comments

Skeptical 8 Years · 183 comments

I have to agree a bit here with the Tile dude. After a few updates, my Tile were useless for the most part. And so I switched to the AirTags. Not impressed at all. I can hold the AirTag next to the phone and it tells me the signal is weak. WTF Apple. Anyway, maybe I’m holding it wrong. Tile has nothing to worry about if this is the best that Apple cans do. Queue the fanboy flamers…

lkrupp 19 Years · 10521 comments

Skeptical said:
I have to agree a bit here with the Tile dude. After a few updates, my Tile were useless for the most part. And so I switched to the AirTags. Not impressed at all. I can hold the AirTag next to the phone and it tells me the signal is weak. WTF Apple. Anyway, maybe I’m holding it wrong. Tile has nothing to worry about if this is the best that Apple cans do. Queue the fanboy flamers…

So you assume your experience is universal?

shareef777 16 Years · 136 comments

Skeptical said:
I have to agree a bit here with the Tile dude. After a few updates, my Tile were useless for the most part. And so I switched to the AirTags. Not impressed at all. I can hold the AirTag next to the phone and it tells me the signal is weak. WTF Apple. Anyway, maybe I’m holding it wrong. Tile has nothing to worry about if this is the best that Apple cans do. Queue the fanboy flamers…

Agreed, ordered a four pack and thoroughly unimpressed. Biggest issue is that it doesn’t do what it’s supposed to do… track. And the sound is practically inaudible. Did they test it in a sound proof room!? I’ll be sending mine back.

lolliver 10 Years · 498 comments

Skeptical said:
I have to agree a bit here with the Tile dude. After a few updates, my Tile were useless for the most part. And so I switched to the AirTags. Not impressed at all. I can hold the AirTag next to the phone and it tells me the signal is weak. WTF Apple. Anyway, maybe I’m holding it wrong. Tile has nothing to worry about if this is the best that Apple cans do. Queue the fanboy flamers…

🤣

lolliver 10 Years · 498 comments

I gave up on Tile long before these claims being made by the CEO. So I can’t comment on if they have new issues now or not. But they had problems right from the start for me. They were useless when not near your own phone as very few people have the Tile app installed. 

I find it funny that the Tile CEO says that the AirTags platform should be open to other companies. There were at least three other products announced before AirTags that work with the find my network. One of those products was even another tracking tag similar to Tile. 

I’ve been using the AirTags for a couple of days now and so far they have been working far better than Tile ever did. No ones the CEO of Tile is so concerned and making all these crazy claims.