Technical issues with the ITV Hub app on Apple TV made viewers in the UK miss out on seeing the high profile England v Denmark Euro 2020 football game.
ITV is a national broadcaster in the UK — as Apple found out — and its services are available on an Apple TV app called ITV Hub. Right from its very earliest test forms on any platform, ITV Hub was noted for perfectly playing back adverts and then failing on the programmes, and that has now reoccurred.
So, the adverts play OK, but then #itvhub decides that it doesn't want to go. Then try again and same result... Good job there's nothing important on tonight, like say a sporting event.. pic.twitter.com/RNZilb3Urc
— Steve Steer (@Somst_Fruitcake) July 7, 2021
As spotted by iMore, the Euro 2020 semi-final match between England and Denmark was marred by recurring technical issues. Specifically during the second half of the game, and the deciding penalty time at the end, viewers would be randomly presented with an error message.
Euro 2020, delayed because of the coronavirus, is the latest in the four-yearly pan-European football tournament. The semi-final saw England get through to the last match, which is to be against Italy and held on Sunday, July 11.
The UK's main networks, BBC and ITV, typically alternate which gets to show matches up to the final. Then both BBC1 and ITV simultaneously air the final, which means that UK Apple TV viewers will be able to watch the last game via the BBC iPlayer app.
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19 Comments
This would most likely only affect people who have 'cut the cord' and no longer receive broadcast signals via aerials, satellite or cable and thus think they don't need to pay the mandatory UK TV Licence fee. Since watching any form of live-broadcast TV, however it's delivered, including online, requires a TV licence, most of the people inconvenienced by this will likely not have much of a leg to stand on to complain.
No.
ITV is not funded by the TV Licence. That’s the BBC. No need to have a TV licence to watch ITV.
and in the original article….Penalty time? Really?
We got the annoying, “Are you still watching?” message in the Optus Sport App just before the deciding goal, with only 20 seconds to find the remote to prevent the program stopping. You’d think on sporting events it would wait until they are over at least. We came within seconds of losing the stream at the critical moment. 😅
We got the annoying, “Are you still watching?” message in the Optus Sport App just before the deciding goal, with only 20 seconds to find the remote to prevent the program stopping. You’d think on sporting events it would wait until they are over at least. We came within seconds of losing the stream at the critical moment!