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Apple refunding HBO subscribers, offers HBO Max discount

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Following the death of HBO's Apple TV Channel, Apple on Thursday offered customers a refund for any unused portion of their subscription and a discount for HBO Max.

HBO officially shuttered its Apple TV Channels for all users earlier today, urging existing subscribers to migrate to its standalone HBO Max app. Apple subsequently informed users of the situation and began to issue refunds.

In an email to subscribers, Apple said HBO customers are eligible to receive a refund or credit for the unused portion of their subscription period. Credit can be used to purchase a subscription to the ad-free version of HBO Max, access to which is being offered at a discounted rate of $9.99 per month for the first three months.

Apple notes the offer is available for a limited time and ends on Sept. 5, 2021.

Redeeming Apple's discount offer directs to an App Store download of HBO Max. User accounts are automatically migrated, complete with saved viewing profiles and watch histories.

HBO was among the first cable providers to integrate with Apple TV Channels when Apple introduced the streaming video product in 2019. At the time, it was the only place HBO users were able to download content for offline viewing.

The cable company pulled out of Apple TV Channels when it debuted its own premium app, HBO Max, on a variety of platforms in 2020. Existing subscribers were allowed to retain access to the service through the Apple TV app until today.



9 Comments

mr lizard 15 Years · 354 comments

The refund part I get. 

Apple plugging a discount offer for HBO I don’t get. 

mknelson 9 Years · 1148 comments

mr lizard said:
The refund part I get. 
Apple plugging a discount offer for HBO I don’t get. 

"Surprise and delight"™

StrangeDays 8 Years · 12986 comments

mr lizard said:
The refund part I get. 
Apple plugging a discount offer for HBO I don’t get. 

Because it’s lame that we now have to pay the same monthly about (14.99) for less value (no family sharing). Channels were a better product for that reason. So to keep people happy and increase the chance of customers retaining the subscription (and Apple getting a percentage) they offered the promo. 

It worked - I was annoyed this dropped on me seemingly with no notice, but signed up using the offer. 

sdw2001 23 Years · 17460 comments

I’ve never used the channels method anyway.  I’ve used the app since it debuted.  

Beats 4 Years · 3073 comments

What harm does supporting the Channels app have? Is it pure jealousy?

I would have offered a free year of Apple TV+ for the inconvenience. Imagine that? It would have helped a small percentage of people to drop HBO. I really miss Steve Jobs playing hard ball and killing entire rival products for fu**ing with Apple.