William Gallagher
An unknown number of Studio Display owners are having issues with sound failing intermittently, or completely, which Apple now says is a software problem.
Apple previously said that initial webcam issues with the Studio Display were a software rather than a hardware problem, and promised a fix. This time, while again insisting that it is not a fault with the display's speakers, Apple has so far only offered a temporary workaround.
In a note to authorized repair and service centers, Apple recommends that users should unplug the Studio Display from power. Then they should also disconnect any other accessories connected to the display, wait ten seconds, and finally plug the display back in.
The note, first seen by MacRumors, reportedly also hints that a future iOS update will properly fix the issue.
Some users have been reporting issues since May 2022. It's not known how many people are affected, but anecdotal evidence suggests that the problem is becoming more widespread.
Sponsored Content
Wesley Hilliard
AppleInsider Staff
Andrew Orr
Amber Neely
45 Comments
At this point in time I didn’t think a monitor would be so hard to get right…
They have gone from what were probably ASIC’s which greatly simplifies things. Adding a what is an iPhone less a few parts has probably made it ridiculously more complicated. It’s kind of like the effort to computerize everything. Simple things become overly complicated with no benefit. Simplicity with minimal functionality always wins.
I own the new Studio Display and haven't had any sound/speaker issues at all. Per the issue becoming "more widespread", I've seen tweets posted on other rumor sites where the person complaining about the issue is running the Ventura beta. Hmmmm...
I had this issue and doing what it says here fixed the problem. Hopefully they will fix the problem in a future update. Like most things in modern, software enabled hardware, an occasional reboot doesn't hurt.