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Apple again delays 27-inch iMac shipment by 3 weeks

Just when it looked like Apple was putting its 27-inch iMac troubles behind it with a balance in supply and demand, the company has abruptly pushed new direct orders of its big screen desktop machines out by three weeks.

While the 21.5-inch models of the new iMac currently ship within 24 hours, as of Thursday new 27-inch iMacs have a three-week estimated shipping time. Only days ago, the Mac maker had improved it supply of the larger models to shipping times of less than a week.

Apple's sudden delay of the new models comes just one week after its authorized resellers began receiving volume shipments of the big-screen models, allowing them to reflect availability for the first time since their introduction last Fall.

Following numerous users-reported screen flickering issues with the 27-inch model, Apple in December notified resellers that new orders would be pushed out by about two weeks. At the same time, the Mac maker apologized for the situation, but did not directly address concerns that hardware issues were to blame for the matter.

Released last October, the newly redesigned iMacs include an edge-to-edge glass design in a seamless all-aluminum enclosure. The new iMacs were an immediate hit with consumers, who made them the best-selling desktop machines in the U.S that same quarter.

However, soon after the launch, reports of issues with the 27-inch iMac began to crop up. Apple moved quickly to address the issue, releasing a software patch meant to remedy the problems plaguing owners.

But for many users, the update wasn't successful in fixing the problem, as posts on the Apple discussion forums have continued to grow (1, 2). The same issues have not been reported with the 21.5-inch models.

Despite Apple's direct-order delays, all of the reseller's tracked by AppleInsider's Mac Price Guide (below) are currently showing availability of most 27-inch iMacs, with a few exceptions:



75 Comments

jdrue 14 Years · 1 comment

I ordered a base model 21.5" iMac last week and got the extended keyboard instead of the small wireless one, and it was expected to ship in 1-3 days, but I received an email this morning saying it had delayed shipping as well. It may be a larger issue than just the 27"...

djrumpy 15 Years · 1111 comments

Quote:
Originally Posted by jdrue

I ordered a base model 21.5" iMac last week and got the extended keyboard instead of the small wireless one, and it was expected to ship in 1-3 days, but I received an email this morning saying it had delayed shipping as well. It may be a larger issue than just the 27"...

I wonder if this is related to the factory strike issues in China?

http://www.theregister.co.uk/2010/01/20/wintek_apple/

acslater017 18 Years · 424 comments

Hmm, how can we force a connection between this and the tablet?

estyle 15 Years · 201 comments

perhaps there is an upgrade that Apple has made to some feature and will be included with new imacs, but since they are going to announce it at the upcoming event and include it in all imacs sold after a certain day, they are delaying any receipt until after the event.

or maybe they are just having supply side issues

sandau 19 Years · 1123 comments

ugh, i ordered an i7 on the 15th. It still shows shipping on the 1st... I hope that doesn't change. I feel like a 9 year old kid waiting for the decoder ring to show up in the mail!