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The Chinese Ministry of Industry and Information Technology asked China Unicom's parent company, Unicom Group, "to respect and protect the legitimate rights and interests of telecommunications users, improve the service agreement, and improve service quality,â after the company's new guidelines caused "widespread concern," Bloomberg reports.
China Unicom issued a statement (translation) earlier this week detailing new policies that went into effect on Wednesday. The new restrictions require customers to sign an agreement acknowledging that they will only use a China Unicom SIM card with a subsidized iPhone 4. Users who are discovered to have broken the agreement may have their subsidies canceled, numbers terminated, iPhones locked and may suffer a "penalty."
The new policy comes as a response to widespread scalping on China's grey market. According to China Unicom, many buyers have purchased the iPhone 4 for resale, selling both the handset and its accompanying SIM card, which can contain as much as $1000 worth of prepaid credit, for a profit. China Unicom offers a fully subsidized iPhone 4 to customers who sign a 2-year contract and place a CNY5880 ($882) deposit toward monthly service charges.
Apple has experienced its own problems with Chinese iPhone scalpers outside its 4 retail locations. At one point, customers and scalpers "had a fight" in an Apple store, causing police and Apple security staff to intervene and break up the altercation.
In October, Apple changed its policies to require would-be iPhone buyers to first register online before arriving at a local Apple Store to purchase an iPhone. The restrictions, however, seemed to disappear with the release of the Apple Online Store in China in late October. Customers in China are now able to purchase iPhones online directly from Apple, though both the 16GB and 32GB versions of the iPhone 4 are currently listed as "Out of Stock" on the Apple Online Store in China.
Checks by AppleInsider with China Unicom vendors revealed that the new restrictions are in effect. A salesperson at a Suning Appliances store, one of China's largest electronics retailers and an official iPhone 4 launch partner with China Unicom, in Beijing confirmed that China Unicom will lock the iPhones of users who use another carrier. According to the salesperson, iPhone buyers were taking advantage of China Unicom's heavy subsidies by buying a subsidized iPhone, then swapping out the China Unicom microSIM card for a custom-cut China Mobile SIM.
China Mobile recently set up a new website to help iPhone 4 users learn how to trim their China Mobile SIM cards to fit the iPhone 4. China's largest carrier doesn't currently sell microSIM cards, but is "working hard" to make them available in its stores soon.