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Italy's AGCM competition and marketing authority has warned Apple that it could face more fines and have is Italian operations suspended if it does not offer customers a free two-year warranty, according to Reuters. The group has given Apple 30 days to respond.
The organization has said that Apple has failed to meet its requirements and offer customers a warranty period of two years. Apple's standard product warranty is free for one year, and customers can pay for additional AppleCare coverage if they so choose.
If the AGCM finds that Apple has not begun to comply with Italian law, the iPhone maker could see its operations in Italy suspended for up to 30 days, according to the report.
Late last year, the watchdog group fined Apple 900,000 euros, or $1.2 million, for "unfair commercial practices" related to product warranties. Apple appealed the decision, but ultimately lost that decision this March.
Apple's Italian AppleCare webpage. | Source: Apple
The AGCM found that Apple had pushed its paid two-year AppleCare warranty on customers despite acknowledging that EU laws require companies to offer the same protections without charge. Apple complied with the December order and began informing customers through its online storefront of the mandatory two-year warranty.
However, with its latest statement reported on Monday, the AGCM has said that Apple has failed to comply with the antitrust requests tied to the original $1.2 million fine.
Charles Martin
Malcolm Owen
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100 Comments
Let 'em try. That's just what the EU needs right now; fewer jobs.
Raise the European price and include the two year warranty, problem solved.
"The AGCM found that Apple had pushed its paid two-year AppleCare warranty on customers despite acknowledging that EU laws require companies to offer the same protections without charge. Apple complied with the December order and began informing customers through its online storefront of the mandatory two-year warranty." So exactly how did Apple not comply?
[quote name="Tallest Skil" url="/t/151042/italy-threatens-to-suspend-apple-operations-in-warranty-dispute#post_2138565"]Let 'em try. That's just what the EU needs right now; fewer jobs.[/quote] Says the guy linving in a country with a debt of 130% of GNP. We're doing ok in the EU.Mind your own business
Put up the prices to cover the additional warranty, or keep the prices the same and put a cover charge on the lineup for the AppleCare specialist.