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FTC commissioner says in-app purchase punishment against Apple 'has no foundation'

One member of the Federal Trade Commission believes the regulatory body's decision to slap Apple with a $32.5 million consent decree over accidental in-app purchases was without merit, and stated his case in a public dissenting opinion.


Source: FTC

In the dissent, which was issued alongside the FTC's own decision, Commissioner Joshua D. Wright echoed Apple chief Tim Cook's own conclusion that the Cupertino, Calif. company had already taken sufficient action —  instituting refunds and altering the behavior of in-app purchase prompts — to remedy any hardships caused by children's accidental purchases. The opinion was first spotted by Fortune's Philip Elmer-Dewitt.

"When the problem arose in late 2010, press reports indicate that Apple developed a strategy for addressing the problem in a way that it believed made sense, and it also refunded customers that reported unintended purchases," Wright wrote.

Given Apple's actions, the "commission has no foundation upon which to base a reasonable belief that consumers would be made better off if Apple modified its disclosures to confirm to the parameters of the consent order," he continued, adding that in "the absence of such evidence, enforcement action here is neither warranted nor in consumers' best interest."

Some believe that the commission's order was a political ploy, designed to gain accolades from the electorate at the expense of one of America's most important corporate citizens.

In a company-wide email preempting the FTC's Wednesday announcement of the consent decree, Cook told Apple employees that the order "smacked of double jeopardy" —  the company had already settled a class-action lawsuit over the matter with terms that essentially mirrored those of the consent decree. Apple would agree to the FTC's demands, Cook continued, because the decree "does not require us to do anything we weren't already going to do" and it would allow the company to avoid "a long and distracting legal fight."

In both cases, Apple agreed to offer full refunds to any affected families. The FTC's order, however, imposed a minimum penalty of $32.5 million, directing any portion of that amount not used for refunds to be turned over to the commission "for informational remedies regarding In-App Charges by children or consumer redress and any attendant expenses for the administration of any redress fund."



52 Comments

nagromme 22 Years · 2831 comments

DeWitt's article is worth a read--I had no idea how absurd this was. http://tech.fortune.cnn.com/2014/01/15/apple-ftc-kid-apps/ Note the last paragraph about law firm QE: "Fun fact: Before she was appointed to the FTC, Chairwoman Ramirez was a partner in the Los Angeles office of Quinn Emanuel Urquhart & Sullivan." Rattyuk's post on the article explains that: "Let's spell it out. QE are both Samsung and Google's lawyers used extensively against Apple." So the FTC chairwoman formerly worked for Samsung and Google? It's no smoking gun, but it makes you wonder about a bias or backroom nudge.

adrayven 12 Years · 460 comments

"for informational remedies regarding In-App Charges by children or consumer redress and any attendant expenses for the administration of any redress fund." Yeah, right! Wanna bet not a single consumer see's the 'extra funds'?! Such bull.. It was a money and political grab.. Pure and simple..

dipdog3 11 Years · 89 comments

Welcome to legal extortion by the US Government.

 

Fun Fact #2: FTC Chairwoman Ramirez worked for the law firm that leaked information during the Samsung trial and spread confidential contract information between Nokia and Apple and others to Samsung's top brass so it could be used when negotiating when Samsung negotiated with Nokia.

justp1ayin 11 Years · 213 comments

Apple got sued for refusing to sell books at a loss like amazon... I hope one day someone slips up and gives up enough evidence on this anti-apple campaign to have apple take legal action on it

starbird73 14 Years · 538 comments

[quote name="AppleInsider" url="/t/161610/ftc-commissioner-says-in-app-purchase-punishment-against-apple-has-no-foundation#post_2458572"]The FTC's order, however, imposed a minimum penalty of $32.5 million, directing any portion of that amount not used for refunds to be turned over to the commission "for informational remedies regarding In-App Charges by children or consumer redress and any attendant expenses for the administration of any redress fund."[/quote] Ah, the beauty of the US Justice system. [quote name="nagromme" url="/t/161610/ftc-commissioner-says-in-app-purchase-punishment-against-apple-has-no-foundation#post_2458574"]DeWitt's article is worth a read--I had no idea how absurd this was. http://tech.fortune.cnn.com/2014/01/15/apple-ftc-kid-apps/ Note the last paragraph about law firm QE: "Fun fact: Before she was appointed to the FTC, Chairwoman Ramirez was a partner in the Los Angeles office of Quinn Emanuel Urquhart & Sullivan." Rattyuk's post on the article explains that: "Let's spell it out. QE are both Samsung and Google's lawyers used extensively against Apple." So the FTC chairwoman formerly worked for Samsung and Google? It's no smoking gun, but it makes you wonder about a bias or backroom nudge.[/quote] Again, more potential evidence that it is all a "Hey, Apple has deep pockets, how do I get my "fair share"?" [quote name="Adrayven" url="/t/161610/ftc-commissioner-says-in-app-purchase-punishment-against-apple-has-no-foundation#post_2458576"]"for informational remedies regarding In-App Charges by children or consumer redress and any attendant expenses for the administration of any redress fund." Yeah, right! Wanna bet not a single consumer see's the 'extra funds'?! Such bull.. It was a money and political grab.. Pure and simple..[/quote] If I was Apple? I'd find customers who haven't complained and refund them some IAPs until they hit that amount. Avoid this fake "fund"