MacBook Pro integrated GPU misidentified by system profiler, confusing some early buyers

Some recipients of the new MacBook Pro with integrated GPU are reporting that the macOS System Profiler is reporting that the chipset is better than it is, but the problem is purely cosmetic and the GPU is being properly utilized by the system.

Some users are reporting that the System Information app is reporting that the integrated chipset present in their new MacBook Pro is the Iris Pro 580, rather than the Intel HD Graphics 530 chipset. However, the Iris Pro 580 is not found in any of the processors that Apple has selected for use in the new MacBook Pro, and has not been included in the new hardware.

Chips utilizing the Iris Pro draw significantly more power than the ones utilizing the Intel HD Graphics 530.

"The problem is a result of mistaken communication between the System Information developer team, and the hardware team," AppleInsider was told by a source within Apple. "The [Intel HD Graphics] 530 is reporting to the OS right, it's the System Information app database that's leading users down the primrose path."

AppleInsider was not given any timetable for a bug fix to the System Information app.

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13 Comments

Soli

said about 7 years ago

OMG Apple's quality control is worse than Acer. Sell your stock¡

6toecat

said about 7 years ago

Yea, and I nearly returned my built-to-order MacBook Pro with the AMD 460 as About this Mac reports the built-in graphics card first, instead of the built-to-order Radeon 460.

http://www.girafxmedia.com/images/MBPgraphiccard.jpg

You need to go into the System Report to actually view the Radeon 460 option. It's a PCIe x8 card.

And in other news ... there seems to be an issue with the Thunderbolt3 driver causing kernel panic with apps like Carbon Copy Cloner and Synchronize Pro X Plus - these apps use low level device copy and when accessing drives through Apple's Thunderbolt3 + TB3 -> TB2 adapter they repetitively cause kernel crashes.

avon b7

said about 7 years ago

Well that is more of a quality control issue. New model, new OS, early adopter =headaches.

Sad to see kernel issues related to copy operations, though.

nubus

said about 7 years ago

AppleInsider said:

"The problem is a result of mistaken communication between the System Information developer team, and the hardware team," AppleInsider was told by a source within Apple. "The [Intel HD Graphics] 530 is reporting to the OS right, it's the System Information app database that's leading users down the primrose path."

If the OS contains information about Iris Pro 580 then perhaps it is planned for the next Mac mini. The 580 is already used by Intel in their Skull Canyon NUC (Core i7 6770HQ). It would be fantastic to have that CPU in a Mac mini.