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Facebook to rein in suspect market research programs following reprisals from Apple, public

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After taking heat for running ethically questionable data gathering initiatives, Facebook will shutter its Onavo Protect virtual private network app and stop recruiting new users for Facebook Research as it moves to more transparent paid programs.

While Onavo Protect will continue to operate as a VPN until users are able to find alternative solutions, Facebook has stopped using the app to gather customer data for market research, reports TechCrunch. The social media giant will pull the app from the Google Play store and shut down operations completely in the near future.

A free app, Onavo Protect bills itself as a consumer protection tool that blocks "potentially harmful websites" and secures personal information on the web. The title was at one time offered to iOS users through the App Store, but Apple forced its removal after discovering Facebook was violating App Store data collection policies.

Facebook discussed the issue with Apple in a series of meetings last August and ultimately agreed to pull Onavo Protect from the App Store, though the app has remained up for download on Google's online app repository for Android.

Today's report notes Facebook has ceased recruiting for the controversial Facebook Research app, another VPN that relied in part on Onavo code to glean user data in the name of research. Unlike Onavo Protect, however, Research compensated users for device access. Facebook Research services will continue operations.

In January, an investigation by TechCrunch revealed Facebook was once again flouting Apple's developer guidelines by deploying Facebook Research through the tech giant's Enterprise Developer Certificate program. Flying in the face of Apple's developer agreement, the app was distributed to members of the general public through beta testing platforms Applause, BetaBound and uTest.

Shortly after the investigation was published, Apple revoked Facebook's certificate, throwing the company into chaos. Without functional privileges, Facebook employees were denied access to private versions of Workplace Chat, Instagram and Messenger, as well as internal housekeeping apps like Mobile Home and Ride.

Apple restored Facebook's certificate some 30 hours after it was pulled.

As implied by today's report, Facebook's travails to reinstate iOS privileges, coupled with the potential for similar grief from Google, might be pushing the company in a new direction. Instead of focusing on unpaid market research, the social network appears to be moving toward paid programs that are more transparent about the information they collect.



16 Comments

applesnoranges 9 Years · 50 comments

Facebook will not learn the lesson. Their moral DNA is corrupt. Not trustworthy at all 😡

Anilu_777 8 Years · 579 comments

Facebook already lost me and they’re not going to get me back. If I were alone in this they wouldn’t bother doing anything - just stay with the same underhanded practices. Clearly many people are dumping Facebook. They are con artists. 

jguther 11 Years · 97 comments

Make the world a better place.
Shut down Facebook.

sflocal 16 Years · 6138 comments

Users angry that a "free" service sells to advertisers their penchant for cute kitten videos, and calls that a violation of "privacy".  

Meanwhile, companies like Equifax continue to scurry by hoping no one sees it.

I just crack up at the idiocy of how people rant.  How do you think Facebook makes money?? Like Google, YOU are their product, and while you use it and enjoy the services it offers - for free - you turn and whine about "privacy".  

If everyone were to stop using Facebook altogether, they would shut down in a day.  But no, you'll continue using facebook because in 15 minutes, you'll have forgotten all about it and continue watching your kitten videos.

Give me a break.

racerhomie3 7 Years · 1264 comments

Make Facebook release all information it knows about its users. It’s time for transparency.