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A public reluctant to use Apple Pay is being enticed by the Apple Card

Apple CEO Tim Cook introducing Apple Card

Last updated

Apple Card is a highly-attractive proposition for existing iPhone owners, and even those users reluctant to use a digital payments service are having second thoughts now that there the Apple Card, suggests a new survey.

Apple's foray into financial services, announced on Monday, could have a considerable audience of potential users in its existing iPhone customer base. Apple Card, which primarily operates on an iPhone and via Apple Pay, is apparently popular with iPhone owners, the primary target audience for the service.

A survey by Business Insider of 1,022 iPhone users asking if they were interested in applying for an Apple Card had 42 percent of respondents claiming they were "extremely interested, with another 17 percent being "very interested," and 13 percent "interested." The vast majority advised some level of interest, with only 15 percent admitting to not being interested in Apple Card at all.

The high amount of interest, especially on the more positive end of the scale, indicates Apple Card is an appealing prospect to its target audience.

In another question asking if users would be more likely to pay with a mobile payment system if they had Apple Card, similar positive results were revealed. 49 percent said they would be "much more likely" to use functions like Apple Pay, while 20 percent were "somewhat more likely," and 11 percent "a little more likely."

Just 13 percent claimed they would be "no more likely" to use Apple Pay if they had Apple Card, and 7 percent admitted they were not interested in Apple Pay at all.

As customers signing up to Apple Card would be able to use it via Apple Pay on the same day as being accepted without having to wait for the physical card component, it is expected Apple Card will help boost Apple Pay usage over time.

In terms of what customers find attractive in Apple Card, 31 percent felt the lack of fees was the best feature. As announced on Monday, there will not be any late, annual, international, or overlimit fees for the card, nor penalty interest for going over spending limits.

Tiered rewards is also an important element to 23 percent of those surveyed, with a further 9 percent singling out the Daily Cash rewards redemption. Customers will be provided a percentage of their purchases to an Apple Pay Cash account every day, which can be used to pay off balances or used for other transactions.

The physical card supplied to customers is also quite popular, with 18 percent finding it to be the most attractive feature. The card will be unusual in that it will be made from titanium, have no visible card number, CVV security code, expiration date, nor signature.

Despite the deep integration with the Wallet app, the management features of the card are less of a selling point than first thought. Only 7 percent thought the card's privacy and security features were the most important part, while 4 percent considered the automatic categorization of purchases for easier tracking was the best feature.

Produced in partnership with Goldman Sachs, Apple will be making Apple Card available to qualified customers in the United States this summer. A rollout to other countries is also planned for after the US launch.



52 Comments

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GeorgeBMac 8 Years · 11421 comments

My friend has no trouble sticking her debit card into a gas pump (the largest source of scanners) -- but refuses to use ApplePay because she thinks it is too risky.   Nothing I have been able to say seems to convince her otherwise.

Apple has a mountain to climb.  
... She probably won't be convinced till her kids start using it and she looks old fashioned and foolish.

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matrix077 9 Years · 868 comments

Like I said, a big missed opportunity users can’t apply for one right away after the keynote. 

I’ll get one immediately when I can. It ticks all the boxes for me. 

ravnorodom 8 Years · 721 comments

I had only used Apple Pay once because I accidentally left my wallet at home and I needed gas badly at that moment. Credit cards are still my go-to payment method even my "Wallet" app has all the cards in there. This is more of a habit that I'm used to. Not to mention when pumping gas, who wants to walk all the way in the store just to use Apple Pay when the pump accepts only cards.

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danielchow 19 Years · 148 comments

My friend has no trouble sticking her debit card into a gas pump (the largest source of scanners) -- but refuses to use ApplePay because she thinks it is too risky.   Nothing I have been able to say seems to convince her otherwise.

Apple has a mountain to climb.  
... She probably won't be convinced till her kids start using it and she looks old fashioned and foolish.

Not only that. Many merchants mix up the idea that their NFC device would not take ApplePay, because they think that it is something that they have to get from Apple. In fact many merchants are not aware that their device can process contactless transactions. The thing is that where ever there is a contactless point of sale device, transactions through Apple, Android and Samsung Pay can be processed but many consumers and merchants aren’t aware. Also most people are looking for that Apple Pay sticker before they think to use it. But a contactless POS device is a contactless device. It doesn’t need a sticker from Apple, Android, or Samsung.

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DAalseth 6 Years · 3071 comments

matrix077 said:
Like I said, a big missed opportunity users can’t apply for one right away after the keynote. 

I’ll get one immediately when I can. It ticks all the boxes for me. 

I could not agree more. I'd have one today if I could. Unfortunately who knows when it will come to Canada. ApplePay itself got to England, Australia, and some parts of Europe, before it came to Canada. I'm not holding my breath.