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Tested: Apple's updated 2019 MacBook Pro butterfly keyboard

2019 MacBook Pro

Last updated

Apple made it a point to tell users that the new MacBook Pro has a material change, and has a more reliable keyboard. We put the new updated third-generation keyboard to the test to see how the sound, type, and feel compared to the previous generation and break down exactly what Apple has changed that makes a difference for users day-to-day.

What's changed

Apple has remained mum surrounding these changes so we are left with third-party analysis on what they specifically are. In traditional fashion, iFixit was one of the first with an in-depth breakdown of these keys and reporting what they found. The whole mechanism has remained the same with two notable changes.

First is the metal dome switch, the part that actually makes the clicking feeling when you press down on a key cap. They have slightly different appearances on the outside which could be something as minor as switching manufacturers or it could be a new heat treatment as iFixit has theorized.

Should this dome be damaged, a key would start to act erratically or not at all.

2018 key membrane (left) & 2019 key membrane (right) 2018 key membrane (left) & 2019 key membrane (right)

Secondly, there's the gasket that sits within the switch and focuses the pressure from a keypress centrally onto the dome switch. In all previous generations, this material was semi-opaque and had the soft, tacky feel of silicone. The updated switch design has a more translucent membrane, with a material shift to a form of nylon.

In speaking to material scientists, and other hardware engineers, we suspect that the tackiness of the silicone in the 2018 keyboard may cause debris to stick in place, similar to how pocket lint adheres to the outside of an iPhone case made out of similar material. By switching to nylon, which does have a higher propensity for static, dust may not stick in-place as easily as before.

But, the clearances between materials are the same. The overall design of the key, the butterfly mechanism, and the contacts are the same. At present, it appears that the change may make it easier for Apple to perform maintenance in-store, and may cut down on total replacements of the upper case, which includes the speakers, the keyboard, the battery, and the case metal.

If the changes helps to keep customers out of the Genius Bars remains to be seen.

Look, sound, and feel

From the outside, the new MacBook Pro keyboards look identical to their 2018 counterparts. With those changes on the inside, we were curious about how they would change the typing feel or sound of they keyboard.

We pulled out our 2018 MacBook Air which has the original third generation keyboard design — complete with silicone barrier — as the 2018 MacBook Pros and typed the same phrase on each to see how they felt and sound.

2019 MacBook Pro 2019 MacBook Pro

Largely, there was no difference. You can hear in the video for yourself but the newer model has a slightly lower pitch than the MacBook Air. This is partially due to the difference in density and weight of the two machines and there was no change in the actual clickiness or overall sound.

If anything, the new keyboard was slightly softer to type on which could be attributed to either of the two material changes outlined above, or even just a new keyboard with several hundred thousand fewer words on it.

If you were comfortable and happy typing on the previous butterfly keyboards, you will feel at home here.

Is it more reliable?

Apple seems to be tackling the perceived problems with its keyboard design head-on, but it's not clear what the changes are actually going to do. They've expanded their repair program to now include the 2018 MacBook Pro and MacBook Air and are actively touting the new keyboards as having improved reliability.

AppleInsider's own research has shown how small of an issue the keyboard problem really is, (though it is above the previous design's average) and if Apple really did improve the reliability here then the number should fall even further. We'll be speaking more about this in about six months, as we collect the data.

We will know over time if Apple's new keyboards are any more reliable than before but at the moment all we can say is the sound, type, and perform the same and that there were, in fact, subtle changes in materials.

Where to buy

If you want to grab a new MacBook Pro which are showing some seriously impressive performance gains over last year's models, you can pick them up now. Apple authorized resellers are offering and assortment of MacBook Pro deals on select models with up to $200 off.

$150 off 2019 13" MacBook Pros

$200 off 2019 15" MacBook Pros



36 Comments

lkrupp 10521 comments · 19 Years


AppleInsider's own research has shown how small of an issue the keyboard problem really is, (though it is above the previous design's average) and if Apple really did improve the reliability here then the number should fall even further. We'll be speaking more about this in about six months, as we collect the data.

Doesn’t really matter does it? The die has been cast, the tech blog posts are believed over hard facts, the negative Internet has decided this keyboard issue is gigantic and affects every single MacBook on the planet. Every MacBook owner is enraged, everyone is demanding Apple change the keyboard. When AI’s own research shows the issue is a small one it is to be dismissed as propaganda, AI is an Apple apologist, so goes the tripe.

ireland 17436 comments · 18 Years

Apple made it a point to tell users that the new MacBook Pro has a material change, and has a more reliable keyboard

A bit generous, no? Failed design and embarrassment, this keyboard is. It’s like with the iPhone 4, there was nothing wrong with the antenna, but 4s had a new antenna with another band to stop the non-problem.

wood1208 2938 comments · 10 Years

Don't make pre-mature judgement and jibber-jabber comment until jury(real users) of new MBP are out with verdict.

bb-15 283 comments · 10 Years

ireland said:
Apple made it a point to tell users that the new MacBook Pro has a material change, and has a more reliable keyboard
A bit generous, no? Failed design and embarrassment, this keyboard is. It’s like with the iPhone 4, there was nothing wrong with the antenna, but 4s had a new antenna with another band to stop the non-problem.

Bringing up the iPhone 4 is a poor example & a straw-man. As Apple explained at the time the attenna had a similar performance compared with other phones by other manufacturers.
Independent information to back this up;

“1. Hold The Phone Such That You Do Not Block Its Internal Antenna.

What if we told you that you’re simply holding your phone the wrong way? Gert Pedersen is a Professor at Aalborg University, and his research has shown that when you switch your mobile phone from one hand to the opposite hand, it can improve or worsen the signal. This occurs because built-in internal antenna of cell phones get blocked when using the right or left hand depending on the phone model. Therefore switch the hand holding the phone to your other hand, which could improve cell signal dramatically. Try it now to see the difference!”

https://www.signalbooster.com/blogs/news/10-easy-tips-to-boost-your-cell-phone-signal-now

All personal computing devices have a rate of failure. This is why computer repair has existed since the dawn of the PC.
To determine whether a product is inferior, depends on its rating by customers compared with the competition.  

- Apple has some of the highest rated smartphones. 

http://www.jdpower.com/press-releases/jd-power-2017-full-service-smartphone-satisfaction-study

- Apple has some of the highest rated laptops/desktops. 

http://www.theacsi.org/index.php?option=com_content&view=article&id=147&catid=&Itemid=212&i=Personal+Computers

* The second straw-man is the claim that improvements in new tech prove that previous tech had a problem. All personal tech has been improved in every area compared with years past. And future tech will have improvements. 
* Regarding the Apple MacBook Pro keyboards, it has been claimed that it is inferior to Windows laptop competition. But that is not the topic I am replying to. It is the straw-man claim about the iPhone 4 which I dispute.  

lkrupp 10521 comments · 19 Years

ireland said:
Apple made it a point to tell users that the new MacBook Pro has a material change, and has a more reliable keyboard
A bit generous, no? Failed design and embarrassment, this keyboard is. It’s like with the iPhone 4, there was nothing wrong with the antenna, but 4s had a new antenna with another band to stop the non-problem.

As I said, it’s only a “failed” design on tech blogs. In the real world the keyboard works just fine for the vast majority. You are simply wrong in your opinion but I also know there is nothing that will change your mind no matter what, even of the repairs drop to zero.