Wesley Hilliard
Apple and Goldman Sachs have rolled out a new "Customer Assistance Program" to help Apple Card users facing financial difficulty during the coronavirus outbreak.
Announced on Saturday morning via an email, Apple will allow users to avoid their March payment interest free using a new program. This comes as another consumer facing gesture during the fight with the coronavirus outbreak.
The email reads:
"We're here to help.
We understand that the rapidly-evolving COVID-19 situation poses unique challenges for everyone and some customers may have difficulty making their monthly payments. Apple Card is committed to helping you lead a healthier financial life.
Should you need assistance, please click here to be connected to Apple Card Support via Messages and enroll in our Customer Assistance Program, which will allow you to skip your March payment without incurring interest chargers."
Users who are interested can visit the Apple Card support page and request a support member aid them. The notification was first spotted by MacRumors
Apple has been at the front of the outbreak, being among the first companies to warn against its effects on their quarterly reports and closing stores around the globe. They have also pledged $1 million to San Jose as a result of WWDC being moved to an online only venture.
AppleInsider Staff
Malcolm Owen
Oliver Haslam
Andrew O'Hara
William Gallagher
Christine McKee
9 Comments
My son-in-law was informed he would have to accept a 50% cut in pay for two months because of lost revenue during the pandemic. it was either that or get laid off. So I can see the reasoning behind Apple's offer. Nice.
Impressive, compassionate move by an amazing company. Apple, not Goldman.