AppleInsider Staff
Apple in a memo to employees on Thursday said it plans to keep all U.S. retail stores closed until early May as the COVID-19 pandemic continues to wreak havoc on the nation.
Addressing employees directly, Apple SVP of Retail and People Deirdre O'Brien said the company is monitoring local conditions at both office and retail facilities on a daily basis and will decide to reopen stores only after "thorough, thoughtful reviews and the latest guidance from local governments and public health experts," reports Bloomberg.
In the interim, employees will continue to adhere to work-from-home protocols, which for retail workers like Geniuses includes remote tech support options. Corporate employees, like those based out of Apple Park, are also working remote to prevent spreading the virus.
Apple is developing flexible work options to ensure parents "have the support and the flexibility to adjust their schedules as needed," the note reads. As noted by O'Brien, many parents have found themselves in a predicament as they balance work with caring for children who are home from school as the crisis plays out. Apple is encouraging all employees to express any potential conflicts with management, the report said.
The Cupertino-based tech giant shuttered all branded retail outlets outside of Greater China on March 14 in a bid to protect customers and team members from the fast-spreading coronavirus. Initial plans were to reopen Apple Stores on March 27.
More recently, O'Brien in a memo last month said a revised timeline would see some Apple Stores open in the first half of April, but that, too, proved overly optimistic for U.S. locations.
Confirmed cases of COVID-19 in the U.S. continue to skyrocket, with more than 245,000 people testing positive for the disease as of Thursday. As the federal government scrambles to respond, state and local officials have called for quarantines and issued shelter-in-place orders to mitigate and manage fallout from the virus.
William Gallagher
Christine McKee
Chip Loder
Malcolm Owen
15 Comments
What must be done, must be done! Hats off Apple.
Online is always there !
(also i dont think many would go even if they remained open... so its better to minimize expenses where possible, as much as possible )
This shall pass too.
Good decision, and I’m sure the reversal was due to Deirdre O'Brien being crushed by outraged messages from staff and bad press. What was she thinking? Doesn’t she read Apple News?
I think all estimates of reopening anything significant are optimistic at this point. The US is only getting started with this outbreak, and southern states (primarily) are just getting around to maybe sort of thinking about closing shit down which is fucking insane. I am sticking to my guns that the top end of the estimate of 240K deaths in the US is a VERY LOW figure at best.
Stores like Apple are going to have to reimagine how they run things for quite some time if they are able to reopen. It's not going to be as it was for a while.