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iOS 16 & iOS 15.7 updaters hit with App Store terms & conditions bug

Users could not accept new App Store terms and conditions

Last updated

Users who were trying to accept new App Store terms and conditions in the wake of the iOS 16 or iOS 15.7 updates were getting blocked by a recurring error.

New terms and conditions sometimes appear when opening the App Store for the first time after a software update. Users who clicked agree were met with an undefined error, likely related to the volume of users updating.

Since Apple released both iOS 16 and iOS 15.7 in the same hour, traffic on Apple's servers was incredibly high. An inadvertent denial of service attack by millions of users trying to get the updates and accept the terms, all going at the same time is likely the culprit.

And users trying the action again perpetuated the problem — but with less impact than the start of multi-gigabyte downloads.

Apple acknowledged the problem affecting some users for the iOS and Mac App Stores starting at 2:44 PM EST.

Update: The issue was resolved at 3:30 PM EST according to the Apple System Status page.



6 Comments

macbootx 10 Years · 72 comments

I think it is contradictory to state “inadvertent denial of service attack”. If the denial of service was caused by high traffic and not malicious, then it is not a DoS attack. 

jcbigears 15 Years · 51 comments

There's another big problem with CarPlay if you drive on the left hand side of the road. See attached. In full screen map view, the map controls are underneath the directions. An error that I would've thought should've been picked up prior to release. It's not like there's a lack of apple users in the UK and Australia.

headfull0wine 10 Years · 124 comments

jcbigears said:
There's another big problem with CarPlay if you drive on the left hand side of the road. See attached. In full screen map view, the map controls are underneath the directions. An error that I would've thought should've been picked up prior to release. It's not like there's a lack of apple users in the UK and Australia.

Maybe lots of ‘behta’ testers, but maybe not enough ‘beeta’ testers.  

80s_Apple_Guy 8 Years · 291 comments

I had it but it was fixed a couple of hours later.