William Gallagher
As always on a day when pre-orders for major devices are due to start, Apple has temporarily closed its online store and will reopen for 5am Pacific, 8am Eastern, when it will take orders for the iPhone 15.
As usual, Apple has taken down the entire Apple Store and replaced it with a sign saying, "We can't wait either." The store will now stay down for many hours before it reopens in time for preorders — or, typically, up to a couple of minutes later.
Closing the store means that nothing can be bought from Apple online, including all devices that have already been available. This year that includes the Apple Watch Series 9 and Apple Watch Ultra 2 that were available after the September 12 event.
It also means that buyers can no longer pre-configure the iPhone 15 they want. Up until this closure, a buyer could take their time selecting the model, the color, storage capacity and any financing options before saving their choice, ready for when pre-orders start.
Anyone who has already done this will be able to amend their order before committing to it, but they can't do it until pre-orders have started. There will undoubtedly be a rush of demand at that time, and certain models are likely to sell out, however.
If the specific model iPhone 15 a buyer wants does sell out, they will of course be back in stock later. At present there's no sign of there being the same huge delays that marred the iPhone 14 launch, but it's not clear when new stocks will be added.
However, it is clear that on the day that pre-orders will be delivered to buyers — Friday, September 22, 2023 — Apple's retail stores will get stocks of the whole range.
So while it's no longer possible to configure a choice in advance to beat the rush, there is still the Apple Store option if needed.
Apple's new iPhone 15 starts at $799, while the iPhone 15 Pro begins at $999. The new iPhone 15 Pro Max now starts at $1,199.
Wireless carrier incentives on the iPhone 15
These wireless carriers are all offering iPhone 15 deals:
- AT&T: as low as $0.00/mo. with eligible trade-in
- Verizon: new and existing customers adding a new line on the Unlimited Ultimate plan can get an iPhone 15 Pro for free, or up to $1,000 off any iPhone 15 model with any iPhone trade-in
- T-Mobile: get an iPhone 15 Pro for free (or up to $1000 off any iPhone 15 model) when trading in an eligible device on Go5G Plus or Go5G Next
Andrew Orr
Amber Neely
Marko Zivkovic
Christine McKee
1 Comment
Both my wife and I here in NYC, along with our daughter in Dallas Texas had problems ordering this morning.
despite being early and waiting for the store to open (late), the store app we were all using didn’t seem to want to process our orders. First there were problems in getting the store. Then finally, almost fifteen minutes later, there were errors telling us to try again later. Again finally, it began. At the very end when I was ready to double tap the button for Apple Pay to go through, I was told my session had expired and I had to reorder my phone from the beginning. My wife went through the same thing and then was told that Apple Pay wasn’t installed, so she had to pay directly with AmEx.
my daughter had the same problems I had, but was also finally able to get one. She got lucky and is getting hers next week. But because of the problems and likely because of the popularity of the model and configuration, mine won’t be arriving until between Oct 6 and 22nd. My wife’s between the 8th and 24th.
usually the store opens a couple of minutes late, but we’ve never had problems like this before. I would have believed the problems were ours but for my daughter, with a different account halfway across the country, also having the same problems.
anyone else here have problems?