Affiliate Disclosure
If you buy through our links, we may get a commission. Read our ethics policy.

What you need to order Apple Vision Pro from the Apple Store online

Apple has revealed what buyers will need to do — and to have ready — when they order an Apple Vision Pro.

It's already been revealed that Vision Pro buyers will have to have their faces scanned in order to determine the correct size. Now Apple has begun telling potential buyers specifically what they will need when ordering from the online Apple Store when preorders begin on January 19, 2024.

In an email being sent out to users, Apple is telling users to update their Apple Store app now. This was updated worldwide on January 11, 2024, though outside the US the update says only that it includes various improvements and performance enhancements.

Apple next says that users will need to have a device ready to take their Face ID scan during ordering. The company goes further about it being to do with sizes, and says that it is for the size of the Light Seal and also the head band.

Prescription lenses

The most-awaited detail about the ordering process has concerned what users who need prescription lenses will have to do. Apple has now said that the process starts during ordering where the Apple Store app will ask a series of questions.

If it's determined that a user needs optical inserts, otherwise known as prescription lenses, then they will have to have a prescription. It will have to be valid, from a US eye-care practitioner, and Apple will ask users to upload a copy after checkout.

There is of course no way to try out the Apple Vision Pro when solely ordering online. However, Apple's email also repeats the recent information that Apple Stores will be opening early on February 2, 2024, and Vision Pro will be being demonstrated.

It doesn't appear that users will need an appointment for the demonstration, but that means there is likely to be high demand for what may be only a few example headsets to try. February 2 is also a week after pre-orders start, but it is the same day that Vision Pro will be generally available.



17 Comments

bloggerblog 17 Years · 2529 comments

For the prescription glasses, I assume you'd need to order a different prescription if you wear progressives.

1 Like · 0 Dislikes
blurpbleepbloop 19 Years · 202 comments

What you need to order Apple Vision Pro from Apple Store online? A healthy bank account and quite a bit of optimism.

6 Likes · 0 Dislikes
Appleish 9 Years · 721 comments

For the prescription glasses, I assume you'd need to order a different prescription if you wear progressives.

Outside of Apple, absolutely nobody knows exactly what "a prescription" means. I have one prescription for my regular glasses, one for reading glasses I use with my Mac, and to top off the mystery, my vision is perfect up to around 12 inches. I read books, my iPhone, and other things in my hand with no glasses. Do I even need a prescription? I chatted with an agent at Apple and they concluded: 

"Just have to wait and see how it works when pre orders start next Friday!" 

Next Friday is going to be chaos.

4 Likes · 0 Dislikes
beowulfschmidt 13 Years · 2371 comments

For the prescription glasses, I assume you'd need to order a different prescription if you wear progressives.

My progressive prescription has two sets of values, one for the "main" prescription, and one for the reading prescription (I assume there is some algorithm to produce the gradient), but I expect most people are going to want the "main", possibly modified by some factor having to do with the distance actually being focused, as opposed to the apparent distance.  My eye doctor explained it to me once, but I'm not sure I understood everything he said.

3 Likes · 0 Dislikes
Superb 3 Years · 2 comments

February 2 is also a week after pre-orders start, but it is the same day that Vision Pro will be generally available

February 2 is two weeks from the January 19 pre-order date, not one as stated at the close of the article. 

3 Likes · 0 Dislikes