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Apple working to bring entire product line to India, Tim Cook says

Apple CEO Tim Cook visits the Mac lab at GNITS women's college in India. | Source: Tim Cook via Twitter

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Apple CEO Tim Cook continued a tour of India on Friday, granting a one-on-one interview with a local television network that offered a bit more insight into the company's ambitions for the developing market.

Speaking with NDTV's Vikram Chandra, Cook hit many of the same talking points covered in an interview published by The Hindu earlier today. With 40 minutes of onscreen time, however, the Apple chief was able to speak at length about key initiatives planned for India, including a "holistic" effort to bring all current Apple products and services to the massive Asian market.

During his limited time in the country, Cook said he learned a great deal about India's business and culture, two key elements Apple must understand if it hopes to gain a foothold in the region. Specifically, Apple's multi-pronged approach involves comprehensive evaluations of government operations, consumer culture, media, services, technical talent and more. This includes investments like a recently announced iOS design and development center in Bengaluru and a Maps development facility in Hyderabad.

He added that cultivating the Indian market is a top-five priority for Apple. There has been concern on Wall Street that Apple faces a tough road ahead in China, a major market Apple itself expects will one day be its largest, prompting speculation that the iPhone maker plans to ratchet up efforts in India. Given Cook's statements, it seems those rumors hold water.

Apple is in ongoing talks with regional wireless carriers, government agencies and corporations over future initiatives in the country. It is eyeing what appears to be an aggressive expansion in hardware, retail sales, internet services and more, but must first arrange appropriate regulatory approvals and private sector partnerships.

There are obstacles standing in the way of progress, however. For instance, Apple has yet to gain approval for importing and selling preowned iPhones, a key strategy in introducing customers to the iOS ecosystem. Indian consumers are used to purchasing low- to mid-tier handsets, meaning iPhone might be a tough sell amid competition from the like of Samsung. Cook voiced his optimism in the process, adding that Apple's lineup will appeal to both current and future buyers.

A clip of the interview was posted to YouTube today.

Other themes were discussed, like whether Apple would consider modifying its brand, pricing or devices to better fit Indian culture. Chandra asked if Cook would consider releasing an iPhone designed specifically for India, for example.

Cook believes Apple's brand identity — a California tech company with global reach — is a strong asset, and while that won't change anytime soon, the company is investigating how to better market its products to the Indian demographic. To that end, Apple is working on competitive price tiers for iPhone, a buildout of its internet services ecosystem and the introduction of Apple Store, among other resources, he said.

Cook is expected to meet with Prime Minister Narendra Modi this weekend as his India tour comes to a close.



17 Comments

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anantksundaram 18 Years · 20391 comments

Cook is likely making an incredibly positive impact for Apple in India. People in India will remember this trip for a very long time, the fact that he's there with other top managers from the company, spending as many days as they all are, interacting with a wide range of audiences from top to bottom, and being open with the media. 

All of of this will come back as excellent karma for Apple in the long haul. As usual, Wall Street will wake up to this too late.

(Add: I highly recommend watching the full NDTV interview. If you don't have 40 minutes to spare, at least watch the last 12 mins or so -- really interesting stuff). 

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rogifan_new 9 Years · 4297 comments

Tim Cook: Please India please let us sell certified pre-owned phones in your country.

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Rayz2016 8 Years · 6957 comments

Tim Cook: Please India please let us sell certified pre-owned phones in your country.

Oh it runs much deeper than that. This is about courting software development communities around the world. Lots of free kit and free advice to make sure that their skills are honed on Apple kit. 

They will also be looking to reduce their reliance on China, or at least I hope they are.

canukstorm 11 Years · 2746 comments

Rayz2016 said:
Tim Cook: Please India please let us sell certified pre-owned phones in your country.

Oh it runs much deeper than that. This is about courting software development communities around the world. Lots of free kit and free advice to make sure that their skills are honed on Apple kit. 

They will also be looking to reduce their reliance on China, or at least I hope they are.

If Google I/O 2016 is anything to go by, the future platform is Cloud / AI / ML.  Apple's kit may not matter if it cannot excel in these areas.

wdowell 15 Years · 235 comments

Apple need to improve its international Roll out of services. Apple iTunes Radio never went international, Apple Pay remains MIA in most countries, including their key european countries (except for the UK)