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Phil Schiller offers scathing critique of Chromebook, calls it 'cheap testing tool'

Germany's Wilhelm Ferdinand School, where every student gets an iPad. | Source: Apple

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Apple SVP of Marketing Phil Schiller in an interview on Wednesday delivered a devastating take on Google's Chromebook initiative, saying the platform's success in the education market largely owes to its low price and broader institutional testing procedures.

Schiller was asked about Chromebook's growth in education as part of an interview with CNET covering Apple's new 16-inch MacBook Pro, which launched earlier today.

The executive, who noted colleges are "dominated" by MacBooks, was asked to offer perspective on Chromebook's rapid adoption in education. He initially deflected, saying iPad is "doing really well" in the K-12 market, before lashing out at the inexpensive hardware family.

"Kids who are really into learning and want to learn will have better success. It's not hard to understand why kids aren't engaged in a classroom without applying technology in a way that inspires them. You need to have these cutting-edge learning tools to help kids really achieve their best results," Schiller said. "Yet Chromebooks don't do that. Chromebooks have gotten to the classroom because, frankly, they're cheap testing tools for required testing. If all you want to do is test kids, well, maybe a cheap notebook will do that. But they're not going to succeed."

The derogatory "test machine" reference has been floated by other Apple execs, including CEO Tim Cook in 2015.

Over the past few years, schools across the U.S. have moved to an assessment-driven curriculum. Facing a shift in priorities and mounting budgetary concerns, many institutions began to question the value of a Mac or iPad, while others simply could not buy a tablet as mandated tests require keyboards.

Apple conducted study "many many years ago" that found student engagement was intrinsically tied to academic success, Schiller said, the conceit being technology baked into iPad and Mac is better suited for the classroom than what is on offer from "cheap" Chromebook hardware.

The comments drew swift criticism, which Schiller attempted to allay in a tweet.

"Every child has the ability to succeed — helping them to do that has always been our mission," he said. "In the full conversation with CNET, we discussed giving kids and teachers the content, curriculum and tools they need to learn, explore and grow. Not just to take a test."

Education was once a stronghold for the iPhone maker, but the company's lead in the segment, previously spearheaded by Mac, has been quickly eroded by encroaching newcomers.

In a bid to bolster a weakening stance in the sector, Apple has since revamped its education strategy to focus on iPad and specialized mass distribution software. The company has transitioned to a mobile-first strategy under the iPad in education initiative, providing schools a more affordable path to hardware purchasing and management.



34 Comments

coolfactor 20 Years · 2341 comments

I once bashed Windows laptops in front of a teacher and his head started steaming. He was under the strong *and valid* belief that schools should employ a range of technology options, not go with one brand, one platform. While I think Macs offer the broadest access to technology as a single hardware platform, I also agree that students should be exposed to a range of options. Schools should not be biased towards one platform or brand. Buying decisions should be based on what's best for the students, not the IT department or the budget.

Phil may be right that Chromebooks are only good for testing, so buy them for that, but also deploy a range of Macs, Windows and Android hardware throughout schools.

MplsP 8 Years · 4047 comments

Well, I can’t exactly disagree with Phil on this one!

wizardddd4 9 Years · 20 comments

Chromebooks remind me of the old dumb terminals I used to have to work on connected to an AS400 - can't do anything unless connected to the web.. Stupid machines..

bulk001 16 Years · 795 comments

He also said that kids that use cheap laptops won’t succeed. What a douche. He took to twitter to try qualify his stupidity but too late. This is not a struggling company in a garage any more, it is the second largest company in the world. 

bloggerblog 16 Years · 2520 comments

“...But they're not going to succeed."

Ugh, although I agree with you Phill, never say those words again, they may one day come back to haunt you.