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Apple fixes USB 2.0 connection bug in Catalina, Big Sur still affected

Apple's 2020 MacBook Air

Last updated

The new macOS Catalina 10.15.6 update has successfully addressed an intermittent bug that meant 2020 MacBook Air and MacBook Pro models would randomly disconnect USB 2.0 accessories.

With the new release of macOS Catalina 10.15.6, Apple has fixed an issue that meant USB 2.0 devices such as keyboards or mice would disconnect from the latest MacBook Air, or 13-inch MacBook Pro, seemingly at random. Previously, the best workaround was to restart the machines, but that didn't reliably fix the issue.

The Catalina update "[resolves] an issue where certain USB mouse and trackpads may lose connection," says Apple, in its release notes. As is typical for a brief release note, there are no further details about the fix.

However, the fix has not as yet been applied to the latest beta versions of the forthcoming macOS Big Sur. While the first developer betas of that were released after news broke of the problem, testers have reported having the same problem.

Users on Big Sur or the previous version of Catalina say that the problem can be temporarily resolved by rebooting, disconnecting and reconnecting a USB hub, or other such workarounds. Certain docks such as the CalDigit Thunderbolt 3 dock circumvent the issue by always taking USB 2.0 devices and presenting them to the host Mac as if they are USB 3.0.



5 Comments

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sflocal 16 Years · 6139 comments

Did Big Sur receive an update, or do people think it will magically work when an update for Catalina comes out?

i don’t get why Big Sur is even brought up.  There’s a reason why it’s still beta.

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Mike Wuerthele 8 Years · 6907 comments

sflocal said:
Did Big Sur receive an update, or do people think it will magically work when an update for Catalina comes out?

i don’t get why Big Sur is even brought up.  There’s a reason why it’s still beta.

In the past, when we've had overlaps like now and fixes rolled out, that is the #1 question -- does the beta whatever have the fix?

jkichline 14 Years · 1369 comments

I’ve had two Macs now on Catalina that have this serious issue. Specifically, if I connect a hyperdrive adapter or my USBC to USB and then an SD card, the entire internal USB hub will disable including the built in keyboard and mouse, requiring a restart. This happens about every time I try to read an SD card. I sure hope this fixes the issue!

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widmark 12 Years · 38 comments

Good to hear.

Some BenQ monitors using DisplayPort intermittently flash blue screens when a Mac goes to sleep. I have this problem using a CalDigit docking station. Hoping Apple may be cleaning up other interface bugs, although it may be an issue on BenQs side.

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mtlion2020 4 Years · 70 comments

Im getting a few USB issues with Mojave MacBook air 2010 were the device disconnect warning shows while connected and in use.
Mountain lion seem good tho.