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Facebook says Apple's 30% App Store fee hurts small businesses during COVID-19

Credit: AppleInsider

Last updated

Facebook on Friday became the latest iOS developer to criticize Apple's 30% App Store commission on in-app purchases, stating that the cut hurts small businesses during the global pandemic.

The social media giant recently launched a new feature for its platform that allows businesses to charge users for live video streams, such as webinars or yoga classes. Facebook said that Apple refused to waive the 30% on those purchases, and won't allow Facebook to use its own payment system on iOS.

Facebook app executive Fidji Simo told Bloomberg that Google also refused to waive its 30% fee, but allowed the social media company to process payments through Facebook Pay.

"Helping small businesses recover from Covid is a critical thing that all tech companies should help with," Simo said. "The reason we're calling [Apple] out here is we hope they join us and end up waving their fees, so that's really the goal here."

She added that Facebook isn't taking any cut of purchases made through the new live webcast feature. In a blog post, she explains that the iOS version of Facebook will show a screenshot announcing Apple's commission. According to CNBC, Simo said that she's unsure whether the label will make it past Apple's app review process.

Simo said that Facebook would comply with Apple's App Store policies, noting that "when developers go circumvent the rules on alternative payment methods, it doesn't go well."

Facebook's criticism comes just a day after Epic Games — creator of Fortnitefiled a lawsuit against Apple accusing it of leveraging its market power in an anti-competitive manner.

Epic's lawsuit came less than an hour after Apple removed Fortnite from the App Store and coincided with the release of a video spoofing the company's "1984" Super Bowl ad. Earlier that day, Epic implemented a direct payment system to sidestep the 30% fee.

Apple takes a 15% to 30% commission on in-app purchases. Although platforms like the Google Play store take a similar cut, Apple's App Store policies have come under antitrust scrutiny in the U.S. and globally. Other developers such as ClassPass and Airbnb have also called out the fee.



44 Comments

SpamSandwich 19 Years · 32917 comments

Screw ‘em. They can always lower or raise what they choose to charge customers. Apple will still get 30% of that.

magman1979 11 Years · 1301 comments

Yup, it's time for the all the other scum-bag, dick wad CEO's to start jumping on the bandwagon of Apple is EVIL, after all, they need to support their brother's in arms, or maybe wallets...

BTW, ArsTechnica just CRUSHED Epic in this article:

https://arstechnica.com/gaming/2020/08/as-epic-attacks-apple-and-google-it-ignores-the-same-problems-on-consoles/

Yeah, they totally have issue with paying the fees, uh huh...

EsquireCats 8 Years · 1268 comments

Lots of multi-billion dollar, profit-at-any-cost companies talking about the 30% cut as if they’re looking out for small companies. What a pile of b/s.

Small businesses and not-for-profits are enabled by the App Store, not hindered by it. 

svanstrom 7 Years · 685 comments

Dishonest *ssh*les.

They couldn't care less about the little guy, and are just going after storeowners because they feel that they have a chance of getting away with having clueless politicians strong-arm storeowners into having to do all the work and not get paid for it.

sflocal 16 Years · 6138 comments

Facebook should be judging the entire retail industry then.  Last time I checked, Safeway and Costco also get a cut of sales of what vendors sell in their stores.

Scumbags.