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Stutter charity calls out Apple for 'stammering' emoji gaffe

A charity in the U.K. has called out Apple for users seeing a "woozy face" emoji when they type the word "stammering" into iOS messaging apps.

The keyboard and apps on the iPhone are prone to suggesting emoji alongside other words when entering letters. On Tuesday, a charity publicly complained about one suggestion, which offers a "woozy face" emoji when users type the word "Stammering."

STAMMA, the British Stammering Association, claims it has been contacted by hundreds of its members, who saw the offending emoji on their iPhone and iPad when searching for the word.

"This is demeaning and damaging. Stammering is how some people talk," said STAMMA CEO Jane Powell. "Treating it as a joke is stigmatizing. It can leave people embarrassed about how they sound, bullied and ashamed, which can affect their mental health, careers, and relationships."

Member complaints say the emoji appears in various apps, including Facebook, WhatsApp, and iMessage, with it surfacing when the keyboard is in use.

The emoji in question is known on Emojipedia as "Woozy face," and takes the form of a face with one eye half open and an uneven smile. In WhatsApp, the emoji features a sticking-out tongue, while its official Unicode 11 name is "Face with Uneven Eyes and Wavy Mouth."

It is unknown exactly why the emoji appears in the keyboard, but machine learning may be behind its inclusion. Apple, and other tech companies, incorporate machine learning into their products, which can be used to determine things like common word or emoji usage for specific terms, which could be an explanation for the situation.

AppleInsider was able to recreate the claim, with it starting to appear in Emoji search from the term "Stam," before becoming the only viewable emoji at "Stamm." Meanwhile, using the text "Stut" brings up emoji with closed eyes and angry expressions, known as "Confounded Face" and "Persevering Face."

STAMMA has contacted Apple about the emoji and requesting it be changed to no longer show the emoji at all. It has also requested members and supporters to report the issue to Apple as "Inappropriate emoji" and citing complaint case ID 101412774805.

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45 Comments

DAalseth 3066 comments · 6 Years

I have had a stutter since I was a kid. It took a lot of hard work to overcome it and even now at age 60 it occasionally grabs my by the throat. 
That said,  STAMMA can go F themselves. This is much ado about NOTHING. I don’t find it in the least bit embarrassed by it. To put it bluntly STAMMA has bigger fish to fry than some stupid emoji. 

crowley 10431 comments · 15 Years

Does stammer mean something else in the US?  I don’t even understand why anyone would think that emoji might be relevant to stammering.

winstoner71 117 comments · 7 Years

DAalseth said:
I have had a stutter since I was a kid. It took a lot of hard work to overcome it and even now at age 60 it occasionally grabs my by the throat. 
That said,  STAMMA can go F themselves. This is much ado about NOTHING. I don’t find it in the least bit embarrassed by it. To put it bluntly STAMMA has bigger fish to fry than some stupid emoji.

And it still grabs me sometimes at age 50. I’ve often been asked if I could go back and live my life without stuttering, would I. The answer is always no. Stuttering is who I am, and it’s made me a kinder person to others who are much worse off than me. Agree with everything you said here.

MplsP 4047 comments · 8 Years

I looked up ‘stammer’ in the apple dictionary and it actually says ‘stutter,’ but that’s not what I think of when I see the word. For me, stutter is a specific speech impediment/disorder while stammering makes me think of altered speech for other reasons.

mike1 3437 comments · 10 Years

MplsP said:
I looked up ‘stammer’ in the apple dictionary and it actually says ‘stutter,’ but that’s not what I think of when I see the word. For me, stutter is a specific speech impediment/disorder while stammering makes me think of altered speech for other reasons.

It is used to imply drunkenness. It also shows up if you type the word drunk in the emoji text box or the main text entry box. So it makes sense that the emoji got tied to stammer. Interestingly, it only shows up for stammer in the emoji search box, not the text entry box.