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Apple Store workers are starting to unionize, citing stagnating wages

Apple The Grove location in LA

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Some Apple Store employees across the U.S. are quietly pushing to unionize, citing wages that have not kept up with inflation.

Groups at two brick-and-mortar Apple locations are being backed by national unions and are preparing to file paperwork with the National Labor Relations Board in the "near future," sources familiar with the efforts told The Washington Post.

At least another half dozen Apple Store locations are at less advanced stages of unionization.

The efforts are being spurred by wages stagnating under the weight of inflation. They're also being encouraged by successful unionization efforts at other retail businesses, such as Starbucks.

Apple employs more than 65,000 people in its retail workforce, including employees that sell, repair, and troubleshoot products and services. The Cupertino tech giant's retail footprint was responsible for 36% of the company's $366 billion in revenue in 2021.

Although Apple has seen impressive revenue growth over the past few years, retail employees who spoke with The Washington Post say that they haven't shared in those gains.

Retail employees at Apple make between $17 to more than $30 an hour and get between $1,000 and $2,000 worth of stock. However, retail staffers say those wages have not kept up with inflation over the years.

While Apple's hourly rates are in-line with similar retail jobs in the markets where Apple Stores are located, retail workers say that those other retail businesses don't bring in as much revenue as Apple and aren't valued at nearly $4 trillion.

Apple Store workers told The Washington Post that their passion and knowledge for Apple products also helps the company drive sales. Because of that, they say they should share more fully in the company's success.

Managers have already started to pull workers aside and convince them that unionization would hurt workers, however. To avoid detection from managers, employees are reportedly meeting in secret and organizing via encrypted messaging apps. Some are even resorting to using Android devices in an effort to avoid potential snooping.

The iPhone maker is planning on increasing benefits for its employees starting in April, including more sick and vacation time. Apple is also preparing to provide raises to some of its retail workers in an effort to retain talent in a tough labor market.

However, workers at several Apple Stores who spoke with The Washington Post say those raises backfired. Some employees said they received raises of less than a dollar per hour and, because of inflation, they effectively make less than when they started.

The efforts to unionize aren't the only employee organizing endeavors within Apple. Back in 2021, a group of staffers began informally organizing under the #AppleToo banner to expose and discuss workplace conditions and allegations of racism, sexism, and inequality within the company.

Toward the end of 2021, the #AppleToo movement renamed itself "Apple Together" and organized a walk out on Dec. 24 to demand better working conditions. The size of the actual strike was unclear.

According to The Washington Post, the retail efforts to unionize are being secretly supported by the contingent of corporate employees. Some corporate staffers have donated to The Coworker Solidarity Fund, which is a nonprofit to help employees from Apple and Netflix who have spoken up about their respective companies.



31 Comments

iOS_Guy80 5 Years · 905 comments

Do retail employees receive health benefits?

genovelle 16 Years · 1481 comments

These are the dumbest people ever. They should go work retail anywhere else tomorrow. “ Retail employees at Apple make between $17 to more than $30 an hour and get between $1,000 and $2,000 worth of stock.” No retailers are paying this. They work directly for one of the biggest companies in the world doing one of the more basic jobs in the company. Apple will pay for their education if they want to move to higher tier positions that actually create the products that drive the revenue all the way up to upper and executive management if they are willing to dedicate the time and effort. 


Imagine if these organizers were focused on helping their coworkers fully realize the Opportunities right in front of their faces. Instead they focus on trying to get more for doing the same thing even though they make far more than many in the same field. 

I would move to a performance based commission system that uses sales and customer satisfaction scores for each individual and their store to directly determine their pay. 

Do poorly you get minimum wage, average performance gets about where they are now, an excellent score gets a bonus based on the profitability of their store paid out quarterly. 

mknelson 9 Years · 1148 comments

genovelle said:
***Duh'lorted***

I would move to a performance based commission system that uses sales and customer satisfaction scores for each individual and their store to directly determine their pay. 

Do poorly you get minimum wage, average performance gets about where they are now, an excellent score gets a bonus based on the profitability of their store paid out quarterly. 

And that kind of negotiating is exactly what a Union can help with.

Weetu 3 Years · 8 comments

iOS_Guy80 said:
Do retail employees receive health benefits?

Absolutely. A surprisingly good benefits package for the retail sphere.

nadriel 5 Years · 92 comments

I'm all for people on lower end unionising to gain leverage in discussions. Having a decent wage keeps a worker more motivated to do their job too. I guess it's store managers that get the 30$ or more and basic seller gets the minimum.

I like my job and what I do, but if my compensation lags and leaves me unsatisfied that it covers my efforts I'd start looking for better options. Taking care of workers just makes them more loyal.

That being said, unionising is not necessarily a trouble-free option. 

PS: the mathematician in me cringes every time the short million system is used. It's billiard $ not trillion $. :)