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Apple thinks the iPhone 16e target market doesn't care about MagSafe

Apple can't say wired charging is better than MagSafe, but it's trying

Apple has responded to iPhone 16e critics, and says that engineering choices like a lack of MagSafe that make the device unappealing to the tech-savvy don't matter to the larger market.

There's a great line from Jony Ive, said around the time that Apple Park was first opened. There were criticisms of its design and he said he was bemused at them, because of who Apple Park was built for.

"We didn't make Apple Park for other people," he said in Dezeen magazine. "So a lot of the criticisms are utterly bizarre, because it wasn't made for you! And I know how we work and you don't!"

In the same breath, he said that he thought it was valid for people to criticize Apple products that were meant for them. But every Apple product gets criticized and sometimes it's for what seems to be the same rationale as whatever those bizarre yet now forgotten ones that were made of Apple's headquarters.

Quite possibly the most distinct example of this is what has happened with the new iPhone 16e. Across the board, reviews have been middling, at best.

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The reviews are not unfair. They compare the price with the iPhone's features, and they specifically compare the iPhone 16e with all other models in the same range.

By that measure, it's true that the iPhone 16e comes up short. But as John Gruber suggests, its shortcomings don't matter. At least, not to who Apple expects to buy the iPhone 16e.

We'll never actually know who makes up that expected market, but there are clues. Such as how Apple's launch kept comparing the iPhone 16e to the 2019 iPhone 11.

Or just how Apple has specifically and directly told Gruber that its market doesn't care about MagSafe.

Charging speeds and methods do get more attention from long-term or technical users than they do from regular consumers. Nobody really cares about the difference between 7.5W and 15W, because nobody really notices — they just know their iPhone is charged up by the morning.

They do also know that the iPhone has to be charged up overnight. So if there were some tradeoff between MagSafe and a larger battery, Apple made what most of its buyers will probably think is the right decision.

If you're shaking your head now, though, it's because you've used MagSafe. Once you have and you know how convenient is to just pop your iPhone on a stand, it is very hard to go back.

Yet if you haven't used MagSafe, you can be told it's convenient and fully believe people about it, but you've no way to know just how handy it really is. And neither the iPhone 11 nor the iPhone SE 3 had MagSafe.

Then again, the iPhone SE 3 was build with the iPhone 8 chassis in mind, and there was no space for MagSafe magnets inside that design. The iPhone 16e is clearly derived from the iPhone 14, and the iPhone 14 clearly has space for MagSafe, so it isn't that factor that precluded inclusion in the new model.

It's the same with Ultra Wideband tracking and Thread radio, both of which are absent from the iPhone 16e. The former, especially, means that using Find My is less accurate when you're trying to hunt down your luggage by the AirTag inside it.

But there's accuracy and there's accuracy. What real-world users know is that even the top of the range iPhone 16 Pro Max which has Ultra Wideband tracking, can be poor at Find My in an underground car park.

It's going to be better than not having Ultra Wideband, but it isn't the thing that will make buyers return their iPhone 16e in disgust.

Smartphone with a colorful abstract screen is displayed against a backdrop of stylish phone cases featuring various designs. iPhone 16e and assorted cases - Image credit: Apple, UAG, Casetify

The iPhone 16e is a good iPhone, at least for some people. And Apple is of course aiming it at those people — because it's aiming the other iPhones at other audiences.

Although, there is one thing. It's true that buyers probably won't notice the lack of Ultra Wideband, and it's true that they may not notice the absence of MagSafe, or they'll buy a MagSafe case.

But they will notice the price — the iPhone 16e will stand or fall on that, mainly. And because of its price, users will probably be comparing it to Android sooner than they are to the more costly iPhones.

28 Comments

randominternetperson 9 Years · 3173 comments

Apple has responded to iPhone 16e
 critics, and says that engineering choices like a lack of MagSafe that make the device unappealing to the tech-savvy don't matter to the larger market.

Where is the link to the quote where Apple has "responded"?

Oh right, they actually haven't. This article states something that is so obvious as to be tautological: Apple omitted a feature that they don't believe is worth the price for the target audience.

Next up: "Apple believes people will pay $600 for an iPhone 6e."

Oh, I stand corrected: there is a second hand reference to what Apple has apparently said in the linked Daring Fireball article:

But according to Apple representatives, most people in the 16e’s target audience exclusively charge their phones by plugging them into a charging cable. They tend not to use inductive charging at all, and when they do, they might not care that the 16e is stuck with a pokey 7.5W Qi charging speed, when recent more expensive iPhones charge via MagSafe at 15W or even 25W. For me, it’s not the high charging speed I miss most; it’s the snapping into place.2
 I think Apple knows the 16e’s intended audience better than I do. Daring Fireball readers aren’t in the 16e demographic; it’s the friends and family members of DF readers who are.

But the main point remains: Apple did what it thought best based on its understanding of the market.

2 Likes · 1 Dislike
henrikdalgaard New User · 1 comment

People with pacemakers are told to keep their iPhone 30 cm away from the pacemaker. Magnets turn them off. Move the magnet away and they turn back on.

2 Likes · 0 Dislikes
Graeme000 5 Years · 45 comments

Never having used MagSafe, I know “

how convenient is to just pop your iPhone on a stand” with Qi chargers. I still don’t get the supposed need for MagSafe.  

2 Likes · 3 Dislikes
prof 13 Years · 102 comments

I have got iPhones with MagSafe and without MagSafe and I couldn't care less about the feature. There're very few use cases where MagSafe represents an actually useful feature and a whole lot more where it is actually an anti-feature, for instance to mount it in a car in a place where one can actually use it while driving -- which is a big no-no! In the car(s) I have native Qi charging and at home I prefer a cable despite having actual Qi chargers at hand, which is much more efficient anyway... I guess I'd even take the few grams of weight savings on the 16e...

3 Likes · 2 Dislikes
grandact73 3 Years · 74 comments

Apple would be wrong about that.

0 Likes · 3 Dislikes