Alongside the return of Steve Jobs and advent of the iMac and iPod, Apple's first online store officially opened for business on November 10, 1997 and went on to play a crucial role in the company's survival and resurgence.
Former Apple retail chief Angela Ahrendts upset a "finely tuned balance" at the company's stores in the name of branding, a report suggested on Tuesday, with interviews with employees supposedly indicating the brand push was more important than helping customers.
"Never forget where you came from" is one of the important lessons former Apple Retail chief Angela Ahrendts learned during her tenure at the company, her first interview after leaving the iPhone producer reveals, one which covers both her departure and her arrival at the tech titan.
This week on the AppleInsider Podcast, Victor and William talk about digital data security and how protecting your privacy is getting harder, and what's going on with Apple Retail, now that Angela Ahrendts is leaving.
Angela Ahrendts on Thursday briefly commented on near-term plans after it was announced that she would depart her role as Apple's retail chief in April, while Ahrendts' successor, Deirdre O'Brien, took receipt of a stock bonus potentially worth tens of millions of dollars.
Angela Ahrendts came to the Apple Stores with a history in fashion retail, and brought a track record of revitalizing failing firms. AppleInsider details how Tim Cook came to hire her and what the state of Apple Retail was when she took over.
Apple is excelling at retail because it has different aims to other stores, retail chief Angela Ahrendts advised in an interview, with the company bucking the trend of store closures though "experiential retail" and providing education to the customer, rather than just selling merchandise.
Apple on Wednesday was granted the Thomson Reuters Foundation's Stop Slavery Award, and to coincide with the honor announced a new initiative that will assist victims of human trafficking get behind-the-scenes jobs at its retail stores.
In 2013, the ex-CEO of fashion house Burberry became the third person to head Apple's crucial retail operation for both online and physical stores. AppleInsider talks about why she was hired and what she's done in the five years since.
The AppleInsider Podcast gets seriously into money as we examine App Store fraud in China and how Apple Pay won over CVS. Plus, what you should buy from Google's new hardware — and what we think Apple's going to show us.